topic Re: Partial protected endpoints in Cortex XDR Discussions

Partial protected endpoints

ahmad_akbarov — Mon, 22 Jan 2024 11:21:36 GMT

Dears,

In some cases Endpoint is going to Partial protected due to some issues. I have read this knowledge base. (https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA14u0000004OGWCA2&lang=en_US%E2%80%A9)

Now I want to know that How can I get alert about when endpoint goes Partial protected mode. I have checked agent logs. There is no any alert about it. I can do it with correlation rule. But it can't be real time and can be several alerts for same endpoint. Could you please share your experience?

Re: Partial protected endpoints

Vinothkumar_SBA — Mon, 22 Jan 2024 11:39:56 GMT

Hi@Ahmad_akbarov,

We are facing the same issues, so we are creating a report template for Cortex XDR agent operational status. Currently, the report is only generating for unprotected endpoints and partially protected endpoints. This report is generated daily and sent to our email address. It allows us to easily identify any endpoints affected by being unprotected or partially protected. The report provides information on how many endpoints are affected. If no endpoints are affected, the report shows a count of zero.

Hope this answers your query. Please mark the response as "Accept as solution" if it helps.

Re: Partial protected endpoints

ahmad_akbarov — Thu, 25 Jan 2024 04:07:11 GMT

Thanks for reply. You can do same with correlation rules which I did. But this is not real time. I need real time solution