topic Legacy Agent Exceptions or New menu?? in Cortex XDR Discussions

Legacy Agent Exceptions or New menu??

tlmarques — Thu, 01 Feb 2024 12:33:42 GMT

Hi, what's your opinion?

Legacy Agent Exceptions or Global Exceptions Menu??

What's the difference? Which one is better?

Some support people suggest activating Legacy in #, but I'm not sure if I should. Would I lose any of the settings already configured in the other menu

Re: Legacy Agent Exceptions or New menu??

jmazzeo — Thu, 01 Feb 2024 14:39:42 GMT

Hi @tlmarques, thanks for reaching us using the Live Community.

The Global Exceptions are located under the "Legacy Agent Exceptions" page, you can find more info here:

https://docs-cortex.paloaltonetworks.com/r/Cortex-XDR/Cortex-XDR-Pro-Administrator-Guide/Add-a-Global-Endpoint-Policy-Exception

Using the Legacy Agent Exceptions you can create exceptions for all the endpoints (Global), or only for a specific profile.

As the doc mentions, it was migrated in XDR 3.5:

Starting with version 3.5, Cortex XDR enables you to manage the Global Endpoint Policy exceptions from a central location and easily apply them across multiple profiles in the Legacy Agent Exceptions management page.

Re: Legacy Agent Exceptions or New menu??

tlmarques — Thu, 01 Feb 2024 16:52:32 GMT

OK, so what is the new module/menu???

is the global exceptions in the POLICY MANAGEMENT , or the legacy exceptions in the configurations-->EXCEPTIONS CONFIGURATION ?

When activating legacy-exceptions, can I make exceptions globally in both menus or just in one?

Re: Legacy Agent Exceptions or New menu??

tlmarques — Fri, 14 Mar 2025 12:31:21 GMT

@jmazzeo what is your the recomendation and experience??