topic Re: Agent interface display language in Cortex XDR Discussions

Agent interface display language

Joe_Carissimo — Wed, 14 Feb 2024 20:53:15 GMT

Hey All, has anyone had to ever "set" a default language for the agent interface for a select group of users?

Ideally, I would like to flip all endpoints from a specific location to French.

If this is NOT possible, is there a way to set the language from install?

Thank you,
Joe

Re: Agent interface display language

abdrahman — Thu, 15 Feb 2024 13:08:32 GMT

Dear @Joe_Carissimo

Hope you are doing well, and thank you for reaching out to Live Community. From the above query I understand that you are looking to configure or change the language on end user's interface to French.

Please note that language selection happens automatically based on the OS default language where the installation takes place, however, as far as I am aware we do not have any such configurations from the portal which could automate the change of the language on the end users machines. Thank you.

If you feel this has answered your query, please let us know by clicking on "mark this as a Solution". Thank you.

Re: Agent interface display language

Rocky-25 — Fri, 16 Feb 2024 08:25:29 GMT

Hi @Joe_Carissimo

Just set the following registry value to "fr-FR" by GPO preferences or script for these users: HKCU\Software\Palo Alto Networks\Traps\Localization

Hope that helps. Best Regards

Re: Agent interface display language

Joe_Carissimo — Fri, 16 Feb 2024 14:43:44 GMT

Hi @Rocky-25, thanks so much for your feedback on this. The question I have now is that in my registry settings I do not have anything in that Traps location. Do you think that is because we are using the default - USA (English)??

Let me know if you think it's as simple as just adding that key?
Regards,
Joe

Re: Agent interface display language

Rocky-25 — Fri, 16 Feb 2024 15:04:21 GMT

Hi @Joe_Carissimo

Yes, I guess the value will be just added after you change it for the first time. It should be no problem to just add it with GPO preferences or script.

Give it a try and let us know if it's working 😉 I didn't test it by myself.

Best Regards

Re: Agent interface display language

Joe_Carissimo — Fri, 16 Feb 2024 20:36:17 GMT

@Rocky-25 thank you so much for this. It is working as we intended. We are using Live Terminal to run the registry command and flip the language for a select group of users.

Really appreciate it.
Joe👏🏼