About iOS Agent

RichardChou — Fri, 15 Mar 2024 02:42:17 GMT

Hi Everyone：

Do I need to manually activate the iOS APP every time I restart my mobile phone?
If I accidentally turn it off, will it stop working?
Or can it still be executed in the background?

Richard

Re: About iOS Agent

abdrahman — Fri, 15 Mar 2024 05:29:04 GMT

Dear @RichardChou ,

Hope you are doing well. And thank you for reaching out to our Live Community. From the above query I understand that you would like to know if a manual startup is required after every restart of the IOS device.

Please note that following the security requirements from Apple, manual startup of the Cortex XDR Agent app is required after every restart of the iOS device. This information can also be found in the official documentation provided below, thank you:

https://docs-cortex.paloaltonetworks.com/r/Cortex-XDR/7.9/Cortex-XDR-Agent-iOS-App/Install-Cortex-XDR-Agent-iOS-App-on-the-iOS-Device

If you feel this has answered your query, please let us know by clicking on "mark this as a Solution". Thank you.

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About iOS Agent

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