Cortex XDR also impacting opening of files on the shares.

AsifSid — Sun, 13 Jun 2021 13:26:37 GMT

Hi Team,

We have been notified that Cortex is taking up a lot of memory on Desktops and servers, is there any performance tweaks you can make? Cortex XDR also impacting opening of files on the shares,

I need to understand what all things we can check if cortex is impacting the performance of the system where it is running?

Regards

Asif Siddiqui

Re: Cortex XDR also impacting opening of files on the shares.

gjenkins — Mon, 14 Jun 2021 18:01:44 GMT

@AsifSid wrote:
Hi Team,

We have been notified that Cortex is taking up a lot of memory on Desktops and servers, is there any performance tweaks you can make? Cortex XDR also impacting opening of files on the shares,

I need to understand what all things we can check if cortex is impacting the performance of the system where it is running?

Regards
Asif Siddiqui

Hi @AsifSid ,

You can disable capabilities to retrieve some resources on the system such as LiveTerminal, File Retrieval, and Script Execution. Disabling is as simple as right-clicking your endpoint, going to "Disable Capabilities," and selecting the features to disable. See the following gif to learn how it is done.

Any further memory-specific performance configurations that can be made on the Cortex XDR agent would occur after analysis of the issue by the Support team. They can be reached at https://support.paloaltonetworks.com/.

topic Re: Cortex XDR also impacting opening of files on the shares. in Cortex XDR Discussions

Cortex XDR also impacting opening of files on the shares.

Re: Cortex XDR also impacting opening of files on the shares.