Cortex errors on laptop

AsifSid — Fri, 18 Jun 2021 13:14:21 GMT

Hi All,

I have been notified that few of the users are receiving errors (attached) related to Cortex.

I need to investigate this but not sure where to start and what to look for, Can anyone guide me here.

Regards

Asif Siddiqui

Re: Cortex errors on laptop

gjenkins — Fri, 18 Jun 2021 20:25:23 GMT

@AsifSid wrote:
Hi All,

I have been notified that few of the users are receiving errors (attached) related to Cortex.
I need to investigate this but not sure where to start and what to look for, Can anyone guide me here.

Regards
Asif Siddiqui

Hi @AsifSid ,

There are no errors attached. As for troubleshooting, have you tried the troubleshooting sections in the admin guide for the particular operating system and version of Cortex XDR agent that is in use? Errors encountered during install and operation are often logged to the log files listed there.

Here's the link to the 7.4 admin guide. Please let me know if links for previous versions are needed.

topic Re: Cortex errors on laptop in Cortex XDR Discussions

Cortex errors on laptop

Re: Cortex errors on laptop