https://live.paloaltonetworks.com/t5/cortex-xdr-discussions/cortex-xdr-extensions-policy-rules/m-p/1225950#M8195 <P>Does this problem have a workaround or how to ensure that this action works?</P> Tue, 08 Apr 2025 15:23:34 GMT Alejandro_Pico 2025-04-08T15:23:34Z https://live.paloaltonetworks.com/t5/cortex-xdr-discussions/cortex-xdr-extensions-policy-rules/m-p/1225752#M8189 <P>Hello Everyone,</P> <P>&nbsp;</P> <P>He have a policy management in the extension policy rules to Block the USB in the workstation. Now we find a issue with samsung mobile,&nbsp;when the device is connected and mass storage is allowed it skips the policy and for some reason it is not being applied, for the rest of the devices (apple, xiomi, pixel) these are blocked. I have checked the policy and the configuration is correct. Please your help and comments.</P> Fri, 04 Apr 2025 20:51:53 GMT https://live.paloaltonetworks.com/t5/cortex-xdr-discussions/cortex-xdr-extensions-policy-rules/m-p/1225752#M8189 Alejandro_Pico 2025-04-04T20:51:53Z https://live.paloaltonetworks.com/t5/cortex-xdr-discussions/cortex-xdr-extensions-policy-rules/m-p/1225950#M8195 <P>Does this problem have a workaround or how to ensure that this action works?</P> Tue, 08 Apr 2025 15:23:34 GMT https://live.paloaltonetworks.com/t5/cortex-xdr-discussions/cortex-xdr-extensions-policy-rules/m-p/1225950#M8195 Alejandro_Pico 2025-04-08T15:23:34Z