topic Re: I accidentally installed Cortex XDR on a personal computer and I don't have uninstall credentials. in Cortex XDR Discussions

I accidentally installed Cortex XDR on a personal computer and I don't have uninstall credentials.

Teerachot — Sat, 12 Apr 2025 05:50:46 GMT

I accidentally installed Cortex XDR on my personal computer, and now I cannot uninstall it because I do not have the uninstall password or access token. I am not part of any organization and this is a personal PC. What should I do?

Re: I accidentally installed Cortex XDR on a personal computer and I don't have uninstall credentials.

kiwi — Tue, 15 Apr 2025 08:16:49 GMT

Hi @Teerachot ,

A password is indeed required to uninstall Cortex XDR.

You can use the default password - Password1 - assuming you haven't changed it.

Kind regards,

-Kim.

Re: I accidentally installed Cortex XDR on a personal computer and I don't have uninstall credentials.

aspatil — Tue, 15 Apr 2025 13:35:42 GMT

Hello @Teerachot ,

Can you confirm, how did you get the set up?

Regards,

Ashutosh