Cortex XDR - Notification grouping by Client

kroihara — Fri, 21 May 2021 07:26:11 GMT

Hi,

using Cortex since a few months, what bothers me is the Notification grouping is only done by time. That means when mutiple alerts are incoming from different client its all grouped in one huge mail which is pretty hard to grasp.

I would like to make a feature request to add grouping by client. So that when mutiple alerts come in from a specific client it is grouped in one mail when it happens in the specific grouping timeframe configured. But when another client generates one or multiple alert in this time then a spererate mail is generated.

What do you think about this?

Is this the correct way to make a feature request?

Best regards,

Harald

Re: Cortex XDR - Notification grouping by Client

gjenkins — Wed, 30 Jun 2021 15:24:12 GMT

@kroihara wrote:
Hi,

using Cortex since a few months, what bothers me is the Notification grouping is only done by time. That means when mutiple alerts are incoming from different client its all grouped in one huge mail which is pretty hard to grasp.

I would like to make a feature request to add grouping by client. So that when mutiple alerts come in from a specific client it is grouped in one mail when it happens in the specific grouping timeframe configured. But when another client generates one or multiple alert in this time then a spererate mail is generated.

What do you think about this?

Is this the correct way to make a feature request?

Best regards,
Harald

Hi @kroihara ,

This is indeed a feature request. Your Sales Account Team will be able to log this on your behalf and provide you with a tracking ticket. I recommend reaching out to them to submit at your earliest convenience.

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Cortex XDR - Notification grouping by Client

Re: Cortex XDR - Notification grouping by Client