topic Re: Where to get to the agent profile in Cortex XDR Discussions

Where to get to the agent profile

COGTeam — Mon, 28 Jun 2021 18:12:52 GMT

Hello Everyone.

I just want to know where to get to the agent profile. Is that a portal? or an app? Possibly I need to contact someone?

Sorry I am new on this cortex XDR app but I do really appreciate your responses.

Just to provide more context. We have already installed Cortex XDR (XDR_Win_740_x64.exe) on some machines to test and now we want to uninstall it but cytool is asking for Supervisor password. We are completely lost a this point.

Re: Where to get to the agent profile

fmoixsante — Mon, 28 Jun 2021 19:25:13 GMT

Hi @COGTeam ,

Welcome to the wonderful world of Cortex XDR.

The XDR tenant already has default profiles assigned to a policy rule per platform. I would suggest reading the admin guide on how to configure your own profiles and assign them to endpoints. Please refer to this article about profiles and this other article on how to apply them.

I would also recommend reading about Endpoint Groups.

Re: Where to get to the agent profile

yalonso — Mon, 28 Jun 2021 21:47:29 GMT

Hello @COGTeam

You can find more information about the agent settings profile in the URL below (Step 7):

https://docs.paloaltonetworks.com/cortex/cortex-xdr/cortex-xdr-prevent-admin/endpoint-security/customizable-agent-settings/add-agent-settings-profile.html

Additionally, agent settings profiles can be found under Endpoints > Policy Management > Prevention Profiles.

Re: Where to get to the agent profile

yalonso — Wed, 30 Jun 2021 23:30:58 GMT

@COGTeam wrote:
Hello Everyone.

I just want to know where to get to the agent profile. Is that a portal? or an app? Possibly I need to contact someone?

Sorry I am new on this cortex XDR app but I do really appreciate your responses.

Just to provide more context. We have already installed Cortex XDR (XDR_Win_740_x64.exe) on some machines to test and now we want to uninstall it but cytool is asking for Supervisor password. We are completely lost a this point.

Hi @COGTeam ,

Just wanted to check in, I noticed the answer got liked but not marked as a solution. I am attaching a gif detailing the steps from login into the Cortex XDR tenant console to management of the agent settings profile and how to apply it using prevention policy rules. Please let us know if you are still having issues regarding policy management.

Re: Where to get to the agent profile

COGTeam — Thu, 01 Jul 2021 13:02:34 GMT

Thank you @yalonso! That really clarifies the process. Have a nice day!.