topic CORTEX XDR Cloud Inventory AWS Region TEL AVIV is fully supported? in Cortex XDR Discussions

CORTEX XDR Cloud Inventory AWS Region TEL AVIV is fully supported?

EmmanuelTo — Tue, 26 Aug 2025 09:52:54 GMT

Cloud Inventory in Cortex XDR is not detecting our assets in the AWS Tel Aviv region,

while it does detect assets in other regions, even though the configuration and permissions are valid according to Cortex XDR SaaS.

Is this a bug, a limitation, or is the region not fully supported?

In the documentation, nothing indicates that the region is unsupported or that this is a limitation.

Re: CORTEX XDR Cloud Inventory AWS Region TEL AVIV is fully supported?

eluis — Wed, 27 Aug 2025 15:36:52 GMT

Hi @EmmanuelTo

Please open a TAC support case since this might be a kind of bug and/or needs further investigation from TAC

If you feel this has answered your query, please let us know by clicking like and on "mark this as a Solution". Thank you.

KR,

Luis

Re: CORTEX XDR Cloud Inventory AWS Region TEL AVIV is fully supported?

EmmanuelTo — Wed, 27 Aug 2025 16:00:28 GMT

Thanks Luis