https://live.paloaltonetworks.com/t5/cortex-xdr-discussions/we-have-a-xdr-console-in-the-console-there-is-no-system-serial/m-p/1241126#M8848 <P>Hi&nbsp;<a href="https://live.paloaltonetworks.com/t5/user/viewprofilepage/user-id/851382601">@brittoi</a>&nbsp;</P> <P>&nbsp;</P> <P>Please open a TAC support case.&nbsp;<BR />It looks like there is some kind of bug to be investigated,&nbsp;</P> <P>&nbsp;</P> <P>If you feel this has answered your query, please let us know by clicking like and on "mark this as a Solution". Thank you.</P> <P>&nbsp;</P> <P>KR,</P> <P>Luis</P> Mon, 03 Nov 2025 15:52:55 GMT eluis 2025-11-03T15:52:55Z https://live.paloaltonetworks.com/t5/cortex-xdr-discussions/we-have-a-xdr-console-in-the-console-there-is-no-system-serial/m-p/1241038#M8838 <P>we have a XDR console, in the console there is no system serial number, gateway ip.<BR /><LI-PRODUCT title="Cortex XDR" id="Cortex_XDR"></LI-PRODUCT>&nbsp;<LI-PRODUCT title="Cortex XSIAM" id="Cortex_XSIAM"></LI-PRODUCT>&nbsp;</P> Fri, 31 Oct 2025 06:46:14 GMT https://live.paloaltonetworks.com/t5/cortex-xdr-discussions/we-have-a-xdr-console-in-the-console-there-is-no-system-serial/m-p/1241038#M8838 brittoi 2025-10-31T06:46:14Z https://live.paloaltonetworks.com/t5/cortex-xdr-discussions/we-have-a-xdr-console-in-the-console-there-is-no-system-serial/m-p/1241126#M8848 <P>Hi&nbsp;<a href="https://live.paloaltonetworks.com/t5/user/viewprofilepage/user-id/851382601">@brittoi</a>&nbsp;</P> <P>&nbsp;</P> <P>Please open a TAC support case.&nbsp;<BR />It looks like there is some kind of bug to be investigated,&nbsp;</P> <P>&nbsp;</P> <P>If you feel this has answered your query, please let us know by clicking like and on "mark this as a Solution". Thank you.</P> <P>&nbsp;</P> <P>KR,</P> <P>Luis</P> Mon, 03 Nov 2025 15:52:55 GMT https://live.paloaltonetworks.com/t5/cortex-xdr-discussions/we-have-a-xdr-console-in-the-console-there-is-no-system-serial/m-p/1241126#M8848 eluis 2025-11-03T15:52:55Z