Tray icon is missing after upgrade

Marsooq-Akkaradathil — Sun, 10 May 2020 18:28:18 GMT

Hi Team,

After upgrading agent to version 7.1.0.45682, tray icon seems like missing.and need run cyveraconsole manually from installed directory. Has anyone faced this issue?

Re: Tray icon is missing after upgrade

dfalcon — Tue, 19 May 2020 03:41:36 GMT

Hi @Marsooq-Akkaradathil -

I have not seen this issue. To troubleshoot, have you tried modifying your agent profile to hide the agent icon. Then, after checking in, modify the profile to show the icon again followed by one more check-in. I'm just curious if this is a profile issue or agent issue.

topic Tray icon is missing after upgrade in Cortex XDR Discussions

Tray icon is missing after upgrade

Re: Tray icon is missing after upgrade