https://live.paloaltonetworks.com/t5/cortex-xdr-discussions/ngfw-user-id-and-terminal-server-ts-agent-self-signed/m-p/1245555#M9007 <P>But why this notification are still sended from Palo Alto firewall even if the issue is fixed?<BR />Can you explain how to disable it?</P> <P>&nbsp;</P> Wed, 14 Jan 2026 14:31:21 GMT davidemoro86 2026-01-14T14:31:21Z https://live.paloaltonetworks.com/t5/cortex-xdr-discussions/ngfw-user-id-and-terminal-server-ts-agent-self-signed/m-p/621818#M7434 <P>Hi, we have received an email about the NGFW User-ID and Terminal Server (TS) Agent Self-Signed Certificates expiration on November 18th, 2024. We have been only using Cortex XDR from Palo Alto, our Firewalls are from a different vendor. Could this Certificate expiration issue affect us in any way? We aren't using any of the affected products. We want to make sure if everything is okay.&nbsp;</P> Mon, 18 Nov 2024 06:27:50 GMT https://live.paloaltonetworks.com/t5/cortex-xdr-discussions/ngfw-user-id-and-terminal-server-ts-agent-self-signed/m-p/621818#M7434 K.Gadirov 2024-11-18T06:27:50Z https://live.paloaltonetworks.com/t5/cortex-xdr-discussions/ngfw-user-id-and-terminal-server-ts-agent-self-signed/m-p/622366#M7437 <P>this advisory affects the communication between the user-id agent and the firewall, so you are not affected</P> Mon, 18 Nov 2024 09:59:07 GMT https://live.paloaltonetworks.com/t5/cortex-xdr-discussions/ngfw-user-id-and-terminal-server-ts-agent-self-signed/m-p/622366#M7437 reaper 2024-11-18T09:59:07Z https://live.paloaltonetworks.com/t5/cortex-xdr-discussions/ngfw-user-id-and-terminal-server-ts-agent-self-signed/m-p/1245555#M9007 <P>But why this notification are still sended from Palo Alto firewall even if the issue is fixed?<BR />Can you explain how to disable it?</P> <P>&nbsp;</P> Wed, 14 Jan 2026 14:31:21 GMT https://live.paloaltonetworks.com/t5/cortex-xdr-discussions/ngfw-user-id-and-terminal-server-ts-agent-self-signed/m-p/1245555#M9007 davidemoro86 2026-01-14T14:31:21Z