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    <title>topic host-insights apps refresh in Cortex XDR Discussions</title>
    <link>https://live.paloaltonetworks.com/t5/cortex-xdr-discussions/host-insights-apps-refresh/m-p/1249745#M9186</link>
    <description>&lt;P data-end="30" data-start="0"&gt;Hi everyone, quick question.&lt;/P&gt;
&lt;P data-end="288" data-start="32"&gt;In my company we had several PCs with old versions of &lt;SPAN class="hover:entity-accent entity-underline inline cursor-pointer align-baseline"&gt;&lt;SPAN class="whitespace-normal"&gt;Notepad++&lt;/SPAN&gt;&lt;/SPAN&gt; installed, and I created a script to remove them all via&amp;nbsp;&lt;LI-PRODUCT title="Cortex XDR" id="Cortex_XDR"&gt;&lt;/LI-PRODUCT&gt;&amp;nbsp;. &lt;BR /&gt;&lt;BR /&gt;Meanwhile, the team started installing the correct version via &lt;SPAN class="hover:entity-accent entity-underline inline cursor-pointer align-baseline"&gt;&lt;SPAN class="whitespace-normal"&gt;Microsoft System Center Configuration Manager&lt;/SPAN&gt;&lt;/SPAN&gt; (SCCM).&lt;/P&gt;
&lt;P data-end="437" data-start="290"&gt;&amp;nbsp;&lt;/P&gt;
&lt;P data-end="437" data-start="290"&gt;The question is: in the host-insights/apps&amp;nbsp;some machines still appear as if they have the old version installed, but they actually don’t.&lt;/P&gt;
&lt;P data-is-only-node="" data-is-last-node="" data-end="545" data-start="439"&gt;How long does it take for the PC to update the application inventory?&lt;BR data-end="511" data-start="508" /&gt;Is it necessary to force anything?&lt;/P&gt;</description>
    <pubDate>Mon, 09 Mar 2026 18:08:30 GMT</pubDate>
    <dc:creator>tlmarques</dc:creator>
    <dc:date>2026-03-09T18:08:30Z</dc:date>
    <item>
      <title>host-insights apps refresh</title>
      <link>https://live.paloaltonetworks.com/t5/cortex-xdr-discussions/host-insights-apps-refresh/m-p/1249745#M9186</link>
      <description>&lt;P data-end="30" data-start="0"&gt;Hi everyone, quick question.&lt;/P&gt;
&lt;P data-end="288" data-start="32"&gt;In my company we had several PCs with old versions of &lt;SPAN class="hover:entity-accent entity-underline inline cursor-pointer align-baseline"&gt;&lt;SPAN class="whitespace-normal"&gt;Notepad++&lt;/SPAN&gt;&lt;/SPAN&gt; installed, and I created a script to remove them all via&amp;nbsp;&lt;LI-PRODUCT title="Cortex XDR" id="Cortex_XDR"&gt;&lt;/LI-PRODUCT&gt;&amp;nbsp;. &lt;BR /&gt;&lt;BR /&gt;Meanwhile, the team started installing the correct version via &lt;SPAN class="hover:entity-accent entity-underline inline cursor-pointer align-baseline"&gt;&lt;SPAN class="whitespace-normal"&gt;Microsoft System Center Configuration Manager&lt;/SPAN&gt;&lt;/SPAN&gt; (SCCM).&lt;/P&gt;
&lt;P data-end="437" data-start="290"&gt;&amp;nbsp;&lt;/P&gt;
&lt;P data-end="437" data-start="290"&gt;The question is: in the host-insights/apps&amp;nbsp;some machines still appear as if they have the old version installed, but they actually don’t.&lt;/P&gt;
&lt;P data-is-only-node="" data-is-last-node="" data-end="545" data-start="439"&gt;How long does it take for the PC to update the application inventory?&lt;BR data-end="511" data-start="508" /&gt;Is it necessary to force anything?&lt;/P&gt;</description>
      <pubDate>Mon, 09 Mar 2026 18:08:30 GMT</pubDate>
      <guid>https://live.paloaltonetworks.com/t5/cortex-xdr-discussions/host-insights-apps-refresh/m-p/1249745#M9186</guid>
      <dc:creator>tlmarques</dc:creator>
      <dc:date>2026-03-09T18:08:30Z</dc:date>
    </item>
    <item>
      <title>Re: host-insights apps refresh</title>
      <link>https://live.paloaltonetworks.com/t5/cortex-xdr-discussions/host-insights-apps-refresh/m-p/1249843#M9187</link>
      <description>&lt;P&gt;Hello&amp;nbsp;&lt;a href="https://live.paloaltonetworks.com/t5/user/viewprofilepage/user-id/307134"&gt;@tlmarques&lt;/a&gt;,&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Greetings for the day.&lt;BR /&gt;&lt;BR /&gt;&lt;/P&gt;
&lt;P data-end="159" data-start="0"&gt;In Cortex XDR, the Host Inventory and application data are not updated in real-time. Here is the breakdown of how long updates take and how you can force them.&lt;/P&gt;
&lt;P data-end="159" data-start="0"&gt;&amp;nbsp;&lt;/P&gt;
&lt;H4 data-end="180" data-start="161" data-section-id="ejl2gg"&gt;Update Frequency:&lt;/H4&gt;
&lt;P data-end="399" data-start="182"&gt;&lt;STRONG data-end="203" data-start="182"&gt;Agent Scan Cycle:&lt;/STRONG&gt;&lt;BR data-end="206" data-start="203" /&gt;The Cortex XDR agent scans the endpoint for software changes every &lt;STRONG data-end="285" data-start="273"&gt;24 hours&lt;/STRONG&gt;. This scan is randomized upon initial execution to prevent server flooding and then runs at that same time daily.&lt;/P&gt;
&lt;P data-end="638" data-start="401"&gt;&lt;STRONG data-end="424" data-start="401"&gt;Server Calculation:&lt;/STRONG&gt;&lt;BR data-end="427" data-start="424" /&gt;Once the agent reports the data, the Cortex XDR server performs a recalculation of the application inventory, endpoints, and CVEs every &lt;STRONG data-end="574" data-start="563"&gt;4 hours&lt;/STRONG&gt; to update the Vulnerability Assessment and Host Insights pages.&lt;/P&gt;
&lt;P data-end="638" data-start="401"&gt;&amp;nbsp;&lt;/P&gt;
&lt;H4 data-end="665" data-start="640" data-section-id="128eyvh"&gt;How to Force an Update:&lt;/H4&gt;
&lt;P data-end="767" data-start="667"&gt;If you need the information to reflect current changes immediately, you can trigger a manual update:&lt;/P&gt;
&lt;OL data-end="1205" data-start="769"&gt;
&lt;LI data-end="1022" data-start="769" data-section-id="9e60lj"&gt;
&lt;P data-end="1022" data-start="772"&gt;&lt;STRONG data-end="801" data-start="772"&gt;Rescan Specific Endpoints&lt;/STRONG&gt;&lt;BR data-end="804" data-start="801" /&gt;In &lt;STRONG data-end="850" data-start="810"&gt;Vulnerability Assessment → Endpoints&lt;/STRONG&gt;, select the affected machine and choose the &lt;STRONG data-end="914" data-start="895"&gt;Rescan endpoint&lt;/STRONG&gt; action. This triggers an immediate scan on the agent to retrieve the latest list of installed applications.&lt;/P&gt;
&lt;/LI&gt;
&lt;LI data-end="1205" data-start="1024" data-section-id="ouiq4x"&gt;
&lt;P data-end="1205" data-start="1027"&gt;&lt;STRONG data-end="1049" data-start="1027"&gt;Global Recalculate&lt;/STRONG&gt;&lt;BR data-end="1052" data-start="1049" /&gt;Click the &lt;STRONG data-end="1080" data-start="1065"&gt;Recalculate&lt;/STRONG&gt; button in the &lt;STRONG data-end="1113" data-start="1095"&gt;Host Inventory&lt;/STRONG&gt; page to initiate a synchronization between the reported agent data and the console display.&lt;/P&gt;
&lt;/LI&gt;
&lt;/OL&gt;
&lt;H4 data-end="1252" data-start="1207" data-section-id="9p8riy"&gt;Persistent “False Positives” for Notepad++:&lt;/H4&gt;
&lt;P data-end="1383" data-start="1254"&gt;On specific cases where &lt;STRONG data-end="1382" data-start="1297"&gt;Notepad++ versions continued to appear in Host Insights even after uninstallation&lt;/STRONG&gt;.&lt;BR /&gt;&lt;BR /&gt;&lt;/P&gt;
&lt;P data-end="1450" data-start="1385"&gt;If the rescan does not resolve the issue, consider the following:&lt;/P&gt;
&lt;UL data-is-only-node="" data-is-last-node="" data-end="1912" data-start="1452"&gt;
&lt;LI data-end="1610" data-start="1452" data-section-id="56dgn1"&gt;
&lt;P data-end="1610" data-start="1454"&gt;&lt;STRONG data-end="1477" data-start="1454"&gt;Leftover Artifacts:&lt;/STRONG&gt;&lt;BR data-end="1480" data-start="1477" /&gt;The scanner (often leveraging the Ivanti engine) may detect leftover files or registry keys from the old Notepad++ installation.&lt;/P&gt;
&lt;/LI&gt;
&lt;LI data-is-last-node="" data-end="1912" data-start="1612" data-section-id="6gxn53"&gt;
&lt;P data-is-last-node="" data-end="1912" data-start="1614"&gt;&lt;STRONG data-end="1638" data-start="1614"&gt;Scanner Discrepancy:&lt;/STRONG&gt;&lt;BR data-end="1641" data-start="1638" /&gt;In some instances, the Ivanti collector might report an outdated version while the standard Windows &lt;STRONG data-end="1764" data-start="1743"&gt;InstalledApps.txt&lt;/STRONG&gt; list shows the correct version. This often requires removing the lingering registry traces of the old version for the scanner to report accurately.&lt;/P&gt;
&lt;/LI&gt;
&lt;/UL&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;If you feel this has answered your query, please let us know by clicking like and on&amp;nbsp;&lt;STRONG&gt;"mark this as a Solution".&lt;/STRONG&gt;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Thanks &amp;amp; Regards,&lt;BR /&gt;S. Subashkar Sekar&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Tue, 10 Mar 2026 13:13:57 GMT</pubDate>
      <guid>https://live.paloaltonetworks.com/t5/cortex-xdr-discussions/host-insights-apps-refresh/m-p/1249843#M9187</guid>
      <dc:creator>susekar</dc:creator>
      <dc:date>2026-03-10T13:13:57Z</dc:date>
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