https://live.paloaltonetworks.com/t5/cortex-xdr-discussions/xdr-agent-disconnected-after-automatic-upgrade/m-p/1256868#M9391 <P>After automatic upgrade is performed an endpoint now is disconnected with this message:</P> <P>&nbsp;</P> <P><SPAN>XDR Agent failed to upgrade from version 9.1.0.20483 to version 9.2.0.120 on 79433PC with error: The content package was faulty or could not be downloaded.</SPAN></P> <P>&nbsp;</P> <P><SPAN>Is there a way to reconnect it to XDR&nbsp; console?</SPAN></P> Fri, 19 Jun 2026 20:05:25 GMT omonroy502642 2026-06-19T20:05:25Z https://live.paloaltonetworks.com/t5/cortex-xdr-discussions/xdr-agent-disconnected-after-automatic-upgrade/m-p/1256868#M9391 <P>After automatic upgrade is performed an endpoint now is disconnected with this message:</P> <P>&nbsp;</P> <P><SPAN>XDR Agent failed to upgrade from version 9.1.0.20483 to version 9.2.0.120 on 79433PC with error: The content package was faulty or could not be downloaded.</SPAN></P> <P>&nbsp;</P> <P><SPAN>Is there a way to reconnect it to XDR&nbsp; console?</SPAN></P> Fri, 19 Jun 2026 20:05:25 GMT https://live.paloaltonetworks.com/t5/cortex-xdr-discussions/xdr-agent-disconnected-after-automatic-upgrade/m-p/1256868#M9391 omonroy502642 2026-06-19T20:05:25Z