topic Re: Your membership has expired or has not been approved, please contact Palo Alto Networks Support. in Cloud NGFW for AWS Discussions

Your membership has expired or has not been approved, please contact Palo Alto Networks Support.

EObert — Fri, 03 Jun 2022 08:54:29 GMT

Hi,

while login to CSP I've got the message:

UnAuthorized Access

How to proceed next ?

/rgds

Eva-Maria

nankumar — Mon, 06 Jun 2022 01:05:04 GMT

Greetings from Palo Alto Networks!

Apologize for the late response.

This issue is related to CSP. I recommend you, open a support case for this so that the concerned team would be able to help you.

Nandan Kumar

Product specialist

Palo Alto Networks

EObert — Tue, 07 Jun 2022 09:38:10 GMT

Hi Nandan Kumar,

sorry, I'm not allowed to open a support case because the account memership has been expired!

I'm in a loopback situation, right ?

/rgds

Eva-Maria