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    <title>article Cortex XDR Customer Success Webinar Series Part 1: Alert Tuning Fundamental in Cortex XDR Videos</title>
    <link>https://live.paloaltonetworks.com/t5/cortex-xdr-videos/cortex-xdr-customer-success-webinar-series-part-1-alert-tuning/ta-p/584842</link>
    <description>&lt;DIV class="lia-message-template-content-zone"&gt;
&lt;H2&gt;Alert Tuning Fundamentals&lt;/H2&gt;
&lt;P&gt;Watch this Customer Success webinar, where we introduce the Alert Tuning concept and share ample knowledge and best practices. We invite you to register for the second part of this series, where we will demonstrate real-world use cases to help you better understand the Alert Tuning process. &lt;STRONG&gt;&lt;FONT color="#FF6600"&gt;You can review the second part here:&lt;/FONT&gt;&lt;A href="https://live.paloaltonetworks.com/t5/cortex-xdr-webinars/cortex-xdr-customer-success-webinar-series-part-2-alert-tuning/ta-p/588312" target="_blank" rel="noopener"&gt; Alert Tuning Part 2&amp;nbsp;&lt;/A&gt;&lt;/STRONG&gt;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&lt;div class="lia-vid-container video-embed-center"&gt;&lt;div id="lia-vid-6351615435112w960h540r627" class="lia-video-brightcove-player-container"&gt;&lt;video-js data-video-id="6351615435112" data-account="6058004142001" data-player="default" data-embed="default" class="vjs-fluid" controls="" data-application-id="" style="width: 100%; height: 100%;"&gt;&lt;/video-js&gt;&lt;/div&gt;&lt;script src="https://players.brightcove.net/6058004142001/default_default/index.min.js"&gt;&lt;/script&gt;&lt;script&gt;(function() {  var wrapper = document.getElementById('lia-vid-6351615435112w960h540r627');  var videoEl = wrapper ? wrapper.querySelector('video-js') : null;  if (videoEl) {     if (window.videojs) {       window.videojs(videoEl).ready(function() {         this.on('loadedmetadata', function() {           this.el().querySelectorAll('.vjs-load-progress div[data-start]').forEach(function(bar) {             bar.setAttribute('role', 'presentation');             bar.setAttribute('aria-hidden', 'true');           });         });       });     }  }})();&lt;/script&gt;&lt;a class="video-embed-link" href="https://live.paloaltonetworks.com/t5/video/gallerypage/video-id/6351615435112"&gt;(view in My Videos)&lt;/a&gt;&lt;/div&gt;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;Alert Tuning Options:&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&lt;span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Alert Tuning Cheat sheet" style="width: 999px;"&gt;&lt;img src="https://live.paloaltonetworks.com/t5/image/serverpage/image-id/59274i4F0539068388F3A0/image-size/large?v=v2&amp;amp;px=999" role="button" title="Alert Tuning Options image (Part 1).png" alt="Alert Tuning Cheat sheet" /&gt;&lt;span class="lia-inline-image-caption" onclick="event.preventDefault();"&gt;Alert Tuning Cheat sheet&lt;/span&gt;&lt;/span&gt;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&lt;SPAN&gt;Additional read (make sure to review the applicable XDR license guide):&lt;/SPAN&gt;&lt;/P&gt;
&lt;UL class="itemizedlist"&gt;
&lt;LI class="listitem"&gt;
&lt;P&gt;&lt;A href="https://docs-cortex.paloaltonetworks.com/r/Cortex-XDR/Cortex-XDR-Documentation/Alert-Exclusion" target="_blank" rel="noopener"&gt;Alert Exclusion&lt;SPAN&gt;&amp;nbsp;&lt;/SPAN&gt;&lt;/A&gt;&lt;/P&gt;
&lt;/LI&gt;
&lt;LI class="listitem"&gt;
&lt;P data-unlink="true"&gt;&lt;A href="https://docs-cortex.paloaltonetworks.com/r/Cortex-XDR/Cortex-XDR-Documentation/Behavioral-indicators-of-compromise-BIOCs" target="_blank" rel="noopener"&gt;IOC/BIOC Suppression Rules&lt;/A&gt;&lt;/P&gt;
&lt;/LI&gt;
&lt;LI class="listitem"&gt;
&lt;P data-unlink="true"&gt;Disable Prevention Rules:&amp;nbsp;&lt;A href="https://docs-cortex.paloaltonetworks.com/r/Cortex-XDR/Cortex-XDR-Pro-Administrator-Guide/Add-a-Disable-Prevention-Rule" target="_blank" rel="noopener"&gt;Pro&lt;/A&gt; | &lt;A href="https://docs-cortex.paloaltonetworks.com/r/Cortex-XDR/Cortex-XDR-Prevent-Administrator-Guide/Add-a-Disable-Prevention-Rule" target="_blank" rel="noopener"&gt;Prevent&amp;nbsp;&lt;/A&gt;&lt;/P&gt;
&lt;/LI&gt;
&lt;LI class="listitem"&gt;
&lt;P data-unlink="true"&gt;Legacy Agent Exceptions: &lt;A href="https://docs-cortex.paloaltonetworks.com/r/Cortex-XDR/Cortex-XDR-Pro-Administrator-Guide/Add-a-Legacy-Exception-Rule" target="_blank" rel="noopener"&gt;Pro&lt;/A&gt; | &lt;A href="https://docs-cortex.paloaltonetworks.com/r/Cortex-XDR/Cortex-XDR-Prevent-Administrator-Guide/Add-a-Legacy-Exception-Rule" target="_blank" rel="noopener"&gt;Prevent&amp;nbsp;&lt;/A&gt;&lt;/P&gt;
&lt;/LI&gt;
&lt;LI class="listitem"&gt;
&lt;P data-unlink="true"&gt;Support Exception Rules:&amp;nbsp;&lt;A href="https://docs-cortex.paloaltonetworks.com/r/Cortex-XDR/Cortex-XDR-Pro-Administrator-Guide/Add-a-Support-Exception-Rule" target="_blank" rel="noopener"&gt;Pro&lt;/A&gt; | &lt;A href="https://docs-cortex.paloaltonetworks.com/r/Cortex-XDR/Cortex-XDR-Prevent-Administrator-Guide/Add-a-Support-Exception-Rule" target="_blank" rel="noopener"&gt;Prevent&amp;nbsp;&lt;/A&gt;&lt;/P&gt;
&lt;/LI&gt;
&lt;LI class="listitem"&gt;Starred Incident: &lt;A href="https://docs-cortex.paloaltonetworks.com/r/Cortex-XDR/Cortex-XDR-Prevent-Administrator-Guide/Manage-Incident-Starring" target="_blank" rel="noopener"&gt;Prevent&lt;/A&gt; | &lt;A href="https://docs-cortex.paloaltonetworks.com/r/Cortex-XDR/Cortex-XDR-Pro-Administrator-Guide/Manage-Incident-Starring" target="_blank" rel="noopener"&gt;Pro&amp;nbsp;&lt;/A&gt;&lt;/LI&gt;
&lt;LI class="listitem"&gt;&lt;SPAN&gt;&lt;A href="https://docs-cortex.paloaltonetworks.com/r/Cortex-XDR/Cortex-XDR-Pro-Administrator-Guide/Manage-Incident-Scoring" target="_blank" rel="noopener"&gt;Smartscore&lt;/A&gt; (available for XDR Pro licenses)&amp;nbsp;&lt;/SPAN&gt;&lt;/LI&gt;
&lt;/UL&gt;
&lt;P&gt;&lt;SPAN&gt;Have a question?&amp;nbsp; Post it on our&amp;nbsp;&lt;/SPAN&gt;&lt;FONT color="#FF6600"&gt;&lt;STRONG&gt;&lt;A href="https://live.paloaltonetworks.com/t5/cortex-xdr-discussions/bd-p/Analytics_Discussions" target="_self"&gt;Discussions forum&lt;/A&gt;&lt;/STRONG&gt;&lt;/FONT&gt;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;LI-PRODUCT title="Cortex XDR" id="Cortex_XDR"&gt;&lt;/LI-PRODUCT&gt;&amp;nbsp;&lt;/P&gt;
&lt;/DIV&gt;</description>
    <pubDate>Thu, 30 May 2024 16:16:26 GMT</pubDate>
    <dc:creator>rtsedaka</dc:creator>
    <dc:date>2024-05-30T16:16:26Z</dc:date>
    <item>
      <title>Cortex XDR Customer Success Webinar Series Part 1: Alert Tuning Fundamental</title>
      <link>https://live.paloaltonetworks.com/t5/cortex-xdr-videos/cortex-xdr-customer-success-webinar-series-part-1-alert-tuning/ta-p/584842</link>
      <description>&lt;DIV class="lia-message-template-content-zone"&gt;
&lt;H2&gt;Alert Tuning Fundamentals&lt;/H2&gt;
&lt;P&gt;Watch this Customer Success webinar, where we introduce the Alert Tuning concept and share ample knowledge and best practices. We invite you to register for the second part of this series, where we will demonstrate real-world use cases to help you better understand the Alert Tuning process. &lt;STRONG&gt;&lt;FONT color="#FF6600"&gt;You can review the second part here:&lt;/FONT&gt;&lt;A href="https://live.paloaltonetworks.com/t5/cortex-xdr-webinars/cortex-xdr-customer-success-webinar-series-part-2-alert-tuning/ta-p/588312" target="_blank" rel="noopener"&gt; Alert Tuning Part 2&amp;nbsp;&lt;/A&gt;&lt;/STRONG&gt;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&lt;div class="lia-vid-container video-embed-center"&gt;&lt;div id="lia-vid-6351615435112w960h540r329" class="lia-video-brightcove-player-container"&gt;&lt;video-js data-video-id="6351615435112" data-account="6058004142001" data-player="default" data-embed="default" class="vjs-fluid" controls="" data-application-id="" style="width: 100%; height: 100%;"&gt;&lt;/video-js&gt;&lt;/div&gt;&lt;script src="https://players.brightcove.net/6058004142001/default_default/index.min.js"&gt;&lt;/script&gt;&lt;script&gt;(function() {  var wrapper = document.getElementById('lia-vid-6351615435112w960h540r329');  var videoEl = wrapper ? wrapper.querySelector('video-js') : null;  if (videoEl) {     if (window.videojs) {       window.videojs(videoEl).ready(function() {         this.on('loadedmetadata', function() {           this.el().querySelectorAll('.vjs-load-progress div[data-start]').forEach(function(bar) {             bar.setAttribute('role', 'presentation');             bar.setAttribute('aria-hidden', 'true');           });         });       });     }  }})();&lt;/script&gt;&lt;a class="video-embed-link" href="https://live.paloaltonetworks.com/t5/video/gallerypage/video-id/6351615435112"&gt;(view in My Videos)&lt;/a&gt;&lt;/div&gt;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;Alert Tuning Options:&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&lt;span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Alert Tuning Cheat sheet" style="width: 999px;"&gt;&lt;img src="https://live.paloaltonetworks.com/t5/image/serverpage/image-id/59274i4F0539068388F3A0/image-size/large?v=v2&amp;amp;px=999" role="button" title="Alert Tuning Options image (Part 1).png" alt="Alert Tuning Cheat sheet" /&gt;&lt;span class="lia-inline-image-caption" onclick="event.preventDefault();"&gt;Alert Tuning Cheat sheet&lt;/span&gt;&lt;/span&gt;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&lt;SPAN&gt;Additional read (make sure to review the applicable XDR license guide):&lt;/SPAN&gt;&lt;/P&gt;
&lt;UL class="itemizedlist"&gt;
&lt;LI class="listitem"&gt;
&lt;P&gt;&lt;A href="https://docs-cortex.paloaltonetworks.com/r/Cortex-XDR/Cortex-XDR-Documentation/Alert-Exclusion" target="_blank" rel="noopener"&gt;Alert Exclusion&lt;SPAN&gt;&amp;nbsp;&lt;/SPAN&gt;&lt;/A&gt;&lt;/P&gt;
&lt;/LI&gt;
&lt;LI class="listitem"&gt;
&lt;P data-unlink="true"&gt;&lt;A href="https://docs-cortex.paloaltonetworks.com/r/Cortex-XDR/Cortex-XDR-Documentation/Behavioral-indicators-of-compromise-BIOCs" target="_blank" rel="noopener"&gt;IOC/BIOC Suppression Rules&lt;/A&gt;&lt;/P&gt;
&lt;/LI&gt;
&lt;LI class="listitem"&gt;
&lt;P data-unlink="true"&gt;Disable Prevention Rules:&amp;nbsp;&lt;A href="https://docs-cortex.paloaltonetworks.com/r/Cortex-XDR/Cortex-XDR-Pro-Administrator-Guide/Add-a-Disable-Prevention-Rule" target="_blank" rel="noopener"&gt;Pro&lt;/A&gt; | &lt;A href="https://docs-cortex.paloaltonetworks.com/r/Cortex-XDR/Cortex-XDR-Prevent-Administrator-Guide/Add-a-Disable-Prevention-Rule" target="_blank" rel="noopener"&gt;Prevent&amp;nbsp;&lt;/A&gt;&lt;/P&gt;
&lt;/LI&gt;
&lt;LI class="listitem"&gt;
&lt;P data-unlink="true"&gt;Legacy Agent Exceptions: &lt;A href="https://docs-cortex.paloaltonetworks.com/r/Cortex-XDR/Cortex-XDR-Pro-Administrator-Guide/Add-a-Legacy-Exception-Rule" target="_blank" rel="noopener"&gt;Pro&lt;/A&gt; | &lt;A href="https://docs-cortex.paloaltonetworks.com/r/Cortex-XDR/Cortex-XDR-Prevent-Administrator-Guide/Add-a-Legacy-Exception-Rule" target="_blank" rel="noopener"&gt;Prevent&amp;nbsp;&lt;/A&gt;&lt;/P&gt;
&lt;/LI&gt;
&lt;LI class="listitem"&gt;
&lt;P data-unlink="true"&gt;Support Exception Rules:&amp;nbsp;&lt;A href="https://docs-cortex.paloaltonetworks.com/r/Cortex-XDR/Cortex-XDR-Pro-Administrator-Guide/Add-a-Support-Exception-Rule" target="_blank" rel="noopener"&gt;Pro&lt;/A&gt; | &lt;A href="https://docs-cortex.paloaltonetworks.com/r/Cortex-XDR/Cortex-XDR-Prevent-Administrator-Guide/Add-a-Support-Exception-Rule" target="_blank" rel="noopener"&gt;Prevent&amp;nbsp;&lt;/A&gt;&lt;/P&gt;
&lt;/LI&gt;
&lt;LI class="listitem"&gt;Starred Incident: &lt;A href="https://docs-cortex.paloaltonetworks.com/r/Cortex-XDR/Cortex-XDR-Prevent-Administrator-Guide/Manage-Incident-Starring" target="_blank" rel="noopener"&gt;Prevent&lt;/A&gt; | &lt;A href="https://docs-cortex.paloaltonetworks.com/r/Cortex-XDR/Cortex-XDR-Pro-Administrator-Guide/Manage-Incident-Starring" target="_blank" rel="noopener"&gt;Pro&amp;nbsp;&lt;/A&gt;&lt;/LI&gt;
&lt;LI class="listitem"&gt;&lt;SPAN&gt;&lt;A href="https://docs-cortex.paloaltonetworks.com/r/Cortex-XDR/Cortex-XDR-Pro-Administrator-Guide/Manage-Incident-Scoring" target="_blank" rel="noopener"&gt;Smartscore&lt;/A&gt; (available for XDR Pro licenses)&amp;nbsp;&lt;/SPAN&gt;&lt;/LI&gt;
&lt;/UL&gt;
&lt;P&gt;&lt;SPAN&gt;Have a question?&amp;nbsp; Post it on our&amp;nbsp;&lt;/SPAN&gt;&lt;FONT color="#FF6600"&gt;&lt;STRONG&gt;&lt;A href="https://live.paloaltonetworks.com/t5/cortex-xdr-discussions/bd-p/Analytics_Discussions" target="_self"&gt;Discussions forum&lt;/A&gt;&lt;/STRONG&gt;&lt;/FONT&gt;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;LI-PRODUCT title="Cortex XDR" id="Cortex_XDR"&gt;&lt;/LI-PRODUCT&gt;&amp;nbsp;&lt;/P&gt;
&lt;/DIV&gt;</description>
      <pubDate>Thu, 30 May 2024 16:16:26 GMT</pubDate>
      <guid>https://live.paloaltonetworks.com/t5/cortex-xdr-videos/cortex-xdr-customer-success-webinar-series-part-1-alert-tuning/ta-p/584842</guid>
      <dc:creator>rtsedaka</dc:creator>
      <dc:date>2024-05-30T16:16:26Z</dc:date>
    </item>
    <item>
      <title>Re: Cortex XDR Customer Success Webinar Series Part 1: Alert Tuning Fundamental</title>
      <link>https://live.paloaltonetworks.com/t5/cortex-xdr-videos/cortex-xdr-customer-success-webinar-series-part-1-alert-tuning/tac-p/586908#M69</link>
      <description>&lt;P&gt;Hi, above video won't start with following error. Could this be corrected, please. Thank you&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&lt;span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="jan_bonne_0-1715844946776.png" style="width: 400px;"&gt;&lt;img src="https://live.paloaltonetworks.com/t5/image/serverpage/image-id/59726i01EFCD5421CF8D61/image-size/medium/is-moderation-mode/true?v=v2&amp;amp;px=400" role="button" title="jan_bonne_0-1715844946776.png" alt="jan_bonne_0-1715844946776.png" /&gt;&lt;/span&gt;&lt;/P&gt;
&lt;P&gt;Grts, Jan&lt;/P&gt;</description>
      <pubDate>Thu, 16 May 2024 07:37:15 GMT</pubDate>
      <guid>https://live.paloaltonetworks.com/t5/cortex-xdr-videos/cortex-xdr-customer-success-webinar-series-part-1-alert-tuning/tac-p/586908#M69</guid>
      <dc:creator>jan_bonne</dc:creator>
      <dc:date>2024-05-16T07:37:15Z</dc:date>
    </item>
    <item>
      <title>Re: Cortex XDR Customer Success Webinar Series Part 1: Alert Tuning Fundamental</title>
      <link>https://live.paloaltonetworks.com/t5/cortex-xdr-videos/cortex-xdr-customer-success-webinar-series-part-1-alert-tuning/tac-p/586922#M70</link>
      <description>&lt;P&gt;Hi&amp;nbsp;&lt;a href="https://live.paloaltonetworks.com/t5/user/viewprofilepage/user-id/280481"&gt;@jan&lt;/a&gt;&amp;nbsp;, Pls try this link -&amp;nbsp;&lt;A href="https://live.paloaltonetworks.com/t5/cortex-xdr-webinars/cortex-xdr-customer-success-webinar-series-part-1-alert-tuning/tac-p/586908#M50" target="_blank"&gt;https://live.paloaltonetworks.com/t5/cortex-xdr-webinars/cortex-xdr-customer-success-webinar-series-part-1-alert-tuning/tac-p/586908#M50&lt;/A&gt;. I was able to playback this video from the URL&lt;/P&gt;</description>
      <pubDate>Thu, 16 May 2024 09:12:47 GMT</pubDate>
      <guid>https://live.paloaltonetworks.com/t5/cortex-xdr-videos/cortex-xdr-customer-success-webinar-series-part-1-alert-tuning/tac-p/586922#M70</guid>
      <dc:creator>vpujar</dc:creator>
      <dc:date>2024-05-16T09:12:47Z</dc:date>
    </item>
    <item>
      <title>Re: Cortex XDR Customer Success Webinar Series Part 1: Alert Tuning Fundamental</title>
      <link>https://live.paloaltonetworks.com/t5/cortex-xdr-videos/cortex-xdr-customer-success-webinar-series-part-1-alert-tuning/tac-p/586943#M71</link>
      <description>&lt;P&gt;&lt;span class="lia-unicode-emoji" title=":thumbs_up:"&gt;👍&lt;/span&gt; Thank you for your feedback&lt;/P&gt;</description>
      <pubDate>Thu, 16 May 2024 12:50:47 GMT</pubDate>
      <guid>https://live.paloaltonetworks.com/t5/cortex-xdr-videos/cortex-xdr-customer-success-webinar-series-part-1-alert-tuning/tac-p/586943#M71</guid>
      <dc:creator>jan_bonne</dc:creator>
      <dc:date>2024-05-16T12:50:47Z</dc:date>
    </item>
    <item>
      <title>Re: Cortex XDR Customer Success Webinar Series Part 1: Alert Tuning Fundamental</title>
      <link>https://live.paloaltonetworks.com/t5/cortex-xdr-videos/cortex-xdr-customer-success-webinar-series-part-1-alert-tuning/tac-p/590697#M72</link>
      <description>&lt;P&gt;This video is very helpful.&lt;/P&gt;</description>
      <pubDate>Fri, 28 Jun 2024 09:33:50 GMT</pubDate>
      <guid>https://live.paloaltonetworks.com/t5/cortex-xdr-videos/cortex-xdr-customer-success-webinar-series-part-1-alert-tuning/tac-p/590697#M72</guid>
      <dc:creator>ktiwari</dc:creator>
      <dc:date>2024-06-28T09:33:50Z</dc:date>
    </item>
    <item>
      <title>Re: Cortex XDR Customer Success Webinar Series Part 1: Alert Tuning Fundamental</title>
      <link>https://live.paloaltonetworks.com/t5/cortex-xdr-videos/cortex-xdr-customer-success-webinar-series-part-1-alert-tuning/tac-p/1001650#M73</link>
      <description>&lt;P&gt;Excellent webinar! The content on alerts was clear, well-structured, and highly informative. Thank you!"&lt;/P&gt;</description>
      <pubDate>Thu, 09 Jan 2025 09:51:11 GMT</pubDate>
      <guid>https://live.paloaltonetworks.com/t5/cortex-xdr-videos/cortex-xdr-customer-success-webinar-series-part-1-alert-tuning/tac-p/1001650#M73</guid>
      <dc:creator>DuduRomi</dc:creator>
      <dc:date>2025-01-09T09:51:11Z</dc:date>
    </item>
    <item>
      <title>RE: Cortex XDR Customer Success Webinar Series Part 1: Alert Tuning Fundamental</title>
      <link>https://live.paloaltonetworks.com/t5/cortex-xdr-videos/cortex-xdr-customer-success-webinar-series-part-1-alert-tuning/tac-p/1066298#M74</link>
      <description>&lt;P&gt;&lt;SPAN&gt;Excellent webinar!&amp;nbsp; Than you!&lt;/SPAN&gt;&lt;/P&gt;</description>
      <pubDate>Tue, 14 Jan 2025 00:34:41 GMT</pubDate>
      <guid>https://live.paloaltonetworks.com/t5/cortex-xdr-videos/cortex-xdr-customer-success-webinar-series-part-1-alert-tuning/tac-p/1066298#M74</guid>
      <dc:creator>icharkashy</dc:creator>
      <dc:date>2025-01-14T00:34:41Z</dc:date>
    </item>
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