topic wildfire-get-sample (WildFire-v2) Permission Denied in Cortex XSOAR Discussions

wildfire-get-sample (WildFire-v2) Permission Denied

r_buchwalder — Mon, 19 Sep 2022 09:51:34 GMT

Hello

I'd like to use wildfire-get-sample (WildFire-v2)

In the instances settings there is only one entry: API.

In the instances I do a Test an it returned as "Success"

But whatever I try in any Playbook, I always get:

Reason

Request Failed with status: 403 Reason is: Permission Denied

How can that be, that the test is ok, while it is not working in any playbook?

oh and btw: the Automation:'internal-wildfire-get-report' is working with the same sha256...

thanks

roger

jfernandes1 — Tue, 20 Sep 2022 02:20:57 GMT

Hi @r_buchwalder, Please raise a support ticket for this issue. https://support.paloaltonetworks.com/ Thanks.

r_buchwalder — Thu, 22 Sep 2022 08:36:02 GMT

I've raised a ticket (CASE 02322029) for it.

As soon as it ends, I'll enter the result here.

roger