topic Re: Setting an incident field and getting the new value of it in Cortex XSOAR Discussions

Setting an incident field and getting the new value of it

EnesOzdemir — Fri, 11 Nov 2022 08:26:35 GMT

Hi everyone,

I noticed that automations cannot set a new value and fetch it from the same incident field . Why is that?

demisto.executeCommand('setIncident', {'details': 'mycustomvalue'})
return_results(demisto.get(demisto.incident(), 'details'))

Swann55s — Sat, 12 Nov 2022 04:41:31 GMT

I think the wait for condition script is getting executed before the closure of incident.

Let's try one thing , please remove this activity and instead of this use timer activity and paste the script in timer activity and try

Please accept the solution if it helped you.

EnesOzdemir — Fri, 11 Nov 2022 09:40:22 GMT

If you mean to sleep in between here is what I have done

import time

demisto.executeCommand('setIncident', {'details': 'mycustomvalue'})
time.sleep(5)
return_results(demisto.get(demisto.incident(), 'details'))