topic Retry "ScheduleCommand" when it fails in Cortex XSOAR Discussions

Retry "ScheduleCommand" when it fails

Josep — Tue, 15 Nov 2022 10:41:15 GMT

Hello team,

We're deploying a programmed automation which sometimes fails due to an external error. We'd like to retry in case the command fails. The command used is "ScheduleCommand". How can this "retry" be created?

Thanks.

Re: Retry "ScheduleCommand" when it fails

jfernandes1 — Wed, 16 Nov 2022 02:07:50 GMT

Hi @Josep, might need more information. Does ScheduleCommand command need to be re-tried of the command that it calls.

With the playbook task using the command that ScheduleCommand runs, in the below case I'm using Print. (Recommended method)

If you insist on using the ScheduleCommand, then you will have to create a wrapper script. The scheduleEntry command calls itself. (This method is not recommended unless playbook approach won't work)

res = demisto.executeCommand("Print", { "value" : "This is a test"})[0] # Test res to verify if the command was successful. Code would depend on the automation your running. # If command failed re-run if cortexIncident['status'] != 1: # Test to check the outcome of res, dummy code exit(0) else: # Schedule the next run demisto.executeCommand("scheduleEntry", { 'command' : 'wrapperSchedule', 'cron' : '1 * * * *', 'times' : 1 })

Re: Retry "ScheduleCommand" when it fails

Josep — Wed, 16 Nov 2022 08:20:36 GMT

Thanks for the reply,

"On Error" option does not appear in our XSOAR tasks.

Re: Retry "ScheduleCommand" when it fails

Josep — Wed, 16 Nov 2022 11:34:44 GMT

You're right more info is needed, I refer to the command that calls inside "ScheduleCommand"

Re: Retry "ScheduleCommand" when it fails

jfernandes1 — Thu, 17 Nov 2022 02:16:31 GMT

Hi @Josep, in older versions of Cortex the option is available under the advanced tab. Screenshot below.