topic Re: No download Link in Cortex XSOAR Discussions

No download Link

JDiaz15 — Wed, 08 Feb 2023 08:02:22 GMT

Hello

I have received my license over email but the email does not contain any download link. Where can I get the files?

Thanks.

MBeauchamp2 — Thu, 09 Feb 2023 16:40:12 GMT

You can request an XSOAR 6.x download link via the Palo Alto Support Portal.

JDiaz15 — Mon, 13 Feb 2023 11:45:53 GMT

The problem is that as a "Free" community edition one cannot ask via Customer portal anything. We just get redirected to these forums 🙂

I see someone else had the same issue here:

DGibbons — Tue, 28 Feb 2023 21:32:40 GMT

Me too, I'm completely stuck unable to download the product - great start!

Dan

GPapkala — Tue, 14 Mar 2023 09:09:29 GMT

Hello, same problem here.

Registered for community access which is working but no email or anything with working download link.

Did anyone find a way to make it work?

JDiaz15 — Tue, 14 Mar 2023 09:11:16 GMT

No. Seems like Palo Alto doesn't want us to try their products.