topic Re: Send file via email to end user in Cortex XSOAR Discussions

Send file via email to end user

adelbenjemaa — Fri, 03 Mar 2023 15:49:41 GMT

Hi community,
is there a way to add pdf as an attachement to email and send it to a specifi user using EWS instance or any other plugin ?
thanks in advance.

Re: Send file via email to end user

MBeauchamp2 — Fri, 03 Mar 2023 16:08:30 GMT

You can use the attachIDs argument and provide the entry ID of the file from context to send:

Re: Send file via email to end user

adelbenjemaa — Fri, 03 Mar 2023 16:21:52 GMT

Hi Mbeauchamps2,
thank you for your reply,
the file that i want to send it via email is a user guide, so how we can upload it or add it to the context at the begining of the playbook?

also for the EWS did not containt the attachIDs,
also i manage to read the Pdf file from the mail box as an alternative, and in the context i get the entry id of the specific pdf file, and i manage to add the entry id to the attached_ids field but the email that i receive is empty,

you find bellow a capture for the workaround,

if you have other alternative , please let me know,
thank you very much

Re: Send file via email to end user

MBeauchamp2 — Fri, 03 Mar 2023 16:28:08 GMT

If you test your filter, does it return a file? As for how to get the guide, you could store it in a list and create a PDF, or maybe host it somewhere and send a link instead.

Re: Send file via email to end user

adelbenjemaa — Fri, 03 Mar 2023 23:46:09 GMT

yes the file is already exist with the entryID in the context but i didn't find a way to attach it and send it by email, i think that there is no way to send attachement via email using EWS instance