How to solve Timeout error in market place

vigneshmohan — Sat, 18 Mar 2023 17:14:20 GMT

I faced a Timeout error while performing firs time update on content packs via marketplace after my community edition installation and it took me some time in resolving it so wish to share the solution

if you have Installed Community edition and if you face Timeout error while trying to update content pack for first time via market place

make sure to add following server config settings

If there are errors, you need to configure the server timeout settings. This may be caused by a local proxy server that is processing the zip content file.

Select Settings → ABOUT → Troubleshooting → Add Server Configuration.

Add the following keys and update the values as required.

KEY	DESCRIPTION	VALUE
`marketplace.content.pack.fetch.headertimeout`	Determines the HTTP header timeout for downloading Marketplace content. If you still experience a timeout, add the key and value below.	Default (in seconds): `15`
`marketplace.content.pack.fetch.timeout`	Determines the time to wait in seconds for the server's response headers, after writing the request (including the body). It does not include the time to read the response body.	Default (in seconds): `300`

KEY

DESCRIPTION

VALUE

marketplace.content.pack.fetch.headertimeout

Determines the HTTP header timeout for downloading Marketplace content.

If you still experience a timeout, add the key and value below.

Default (in seconds): 15

marketplace.content.pack.fetch.timeout

Determines the time to wait in seconds for the server's response headers, after writing the request (including the body). It does not include the time to read the response body.

Default (in seconds): 300

Click Save.

Reference: https://docs-cortex.paloaltonetworks.com/r/Cortex-XSOAR/6.9/Cortex-XSOAR-Administrator-Guide/Marketplace-Troubleshooting

Re: How to solve Timeout error in market place

amore — Tue, 11 Apr 2023 19:46:00 GMT

Thank you for sharing, @vigneshmohan

topic Re: How to solve Timeout error in market place in Cortex XSOAR Discussions

How to solve Timeout error in market place

Re: How to solve Timeout error in market place