topic Re: How to pull data from Servicenow and show in drop down in Cortex XSOAR Discussions

How to pull data from Servicenow and show in drop down

aparnaas — Fri, 25 Nov 2022 05:03:05 GMT

Hi All

We have a requirement where the assignee name from servicenow , must be pulled into xSOAR and be displayed as a drop down

Currently assignee is a text field

Request your guidance on where I have to update for pulling as a drop down from servicenow instead of giving predefined values in xSOAR

Thankyou

aparna

Re: How to pull data from Servicenow and show in drop down

asawyer — Wed, 12 Apr 2023 00:12:41 GMT

Hi @aparnaas, this can be done using a single-select field with a field display script. To view some examples, filter the out-of-the-box automations on: tags:"field-display". E.g., see the automation GetSendEmailInstance from the Phishing Campaign pack.