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    <title>topic Cortex XSOAR 5.5 Required Upgrade in Cortex XSOAR Discussions</title>
    <link>https://live.paloaltonetworks.com/t5/cortex-xsoar-discussions/cortex-xsoar-5-5-required-upgrade/m-p/351730#M20</link>
    <description>&lt;P&gt;This announcement applies to all customers currently running a version of Cortex XSOAR 5.5 older than (B78409) and that use the API, Splunk App, or SumoLogic to push incidents to XSOAR.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P data-unlink="true"&gt;We identified an issue in these releases that&amp;nbsp;when pushing incidents from the API, Splunk App, or SumoLogic during a server restart, the incidents might be corrupted. Specifically, incidents will have low incident IDs, starting from&lt;SPAN&gt;&amp;nbsp;&lt;/SPAN&gt;#1&amp;nbsp;.&lt;/P&gt;&lt;P data-unlink="true"&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;To avoid these issues, you should upgrade to Cortex XSOAR (B78490) or later.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;For any questions, please reach out to the&amp;nbsp; Cortex XSOAR support team.&lt;/P&gt;</description>
    <pubDate>Thu, 24 Sep 2020 13:07:55 GMT</pubDate>
    <dc:creator>afiedler</dc:creator>
    <dc:date>2020-09-24T13:07:55Z</dc:date>
    <item>
      <title>Cortex XSOAR 5.5 Required Upgrade</title>
      <link>https://live.paloaltonetworks.com/t5/cortex-xsoar-discussions/cortex-xsoar-5-5-required-upgrade/m-p/351730#M20</link>
      <description>&lt;P&gt;This announcement applies to all customers currently running a version of Cortex XSOAR 5.5 older than (B78409) and that use the API, Splunk App, or SumoLogic to push incidents to XSOAR.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P data-unlink="true"&gt;We identified an issue in these releases that&amp;nbsp;when pushing incidents from the API, Splunk App, or SumoLogic during a server restart, the incidents might be corrupted. Specifically, incidents will have low incident IDs, starting from&lt;SPAN&gt;&amp;nbsp;&lt;/SPAN&gt;#1&amp;nbsp;.&lt;/P&gt;&lt;P data-unlink="true"&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;To avoid these issues, you should upgrade to Cortex XSOAR (B78490) or later.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;For any questions, please reach out to the&amp;nbsp; Cortex XSOAR support team.&lt;/P&gt;</description>
      <pubDate>Thu, 24 Sep 2020 13:07:55 GMT</pubDate>
      <guid>https://live.paloaltonetworks.com/t5/cortex-xsoar-discussions/cortex-xsoar-5-5-required-upgrade/m-p/351730#M20</guid>
      <dc:creator>afiedler</dc:creator>
      <dc:date>2020-09-24T13:07:55Z</dc:date>
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    <item>
      <title>Re: Cortex XSOAR 5.5 Required Upgrade</title>
      <link>https://live.paloaltonetworks.com/t5/cortex-xsoar-discussions/cortex-xsoar-5-5-required-upgrade/m-p/488649#M856</link>
      <description>&lt;P&gt;This message is to remove it from the unanswered topics&lt;/P&gt;</description>
      <pubDate>Thu, 19 May 2022 17:36:19 GMT</pubDate>
      <guid>https://live.paloaltonetworks.com/t5/cortex-xsoar-discussions/cortex-xsoar-5-5-required-upgrade/m-p/488649#M856</guid>
      <dc:creator>gfilippov</dc:creator>
      <dc:date>2022-05-19T17:36:19Z</dc:date>
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