topic ZIP a file XSOAR in Cortex XSOAR Discussions

ZIP a file XSOAR

oscar.monroy — Fri, 14 Apr 2023 15:02:46 GMT

Hi Team,

I'm trying to zip a file using ZipFile Automation as a task in the playbook and after it has been zipped use the ZIP file EntryID to be sent attached in an email, I'm getting this error:

'Unable to read file with id b4841215-d627-4c36-9cb6-243199452aaf', ValueError('failed to get artifact file path, invalid file (52)\n'

ZipFile Task finishes with no errors.

Anyone with a similar issue?

Thanks

Re: ZIP a file XSOAR

yuki_sato — Tue, 18 Apr 2023 21:51:58 GMT

Hi @oscar.monroy

The error message you are getting is related to entering incorrect entryID. EntryID contains {incident ID plus @ long string}.

b4841215-d627-4c36-9cb6-243199452aaf is the long string piece but you are missing incident ID in the front of it.

How are you passing EntryID in the ZipFile automation?

Re: ZIP a file XSOAR

Syedhkt — Wed, 24 Jul 2024 03:56:20 GMT

yes I got same case I can see File object in context but entry is without @ so how to handle this case