topic Re: Multitenant and JOB in Cortex XSOAR Discussions

Multitenant and JOB

YilmazDincer — Fri, 14 Apr 2023 07:51:47 GMT

Hi everyone,
I use a multi-tenant structure. As you know, JOBs are not distributed between tenants.
I have more than twenty tenants. I want to create a structure that will send a notification in case any of them get an error in the integration (unable to pull the event). But since I can't distribute them (as JOBs), I'm having problems. It causes more problems due to errors in mail integration. It takes time for a tenant to get such an error and for us to realize it.
Do you have a solution for this?

#XSOAR

Re: Multitenant and JOB

jfernandes1 — Mon, 17 Apr 2023 02:43:20 GMT

Hi @YilmazDincer, in a MT environment the data is segregated by design. You will need to create a job per tenant.

For failed integration you can re-use some content we already have in our marketplace. Try the FailedInstances automation - https://xsoar.pan.dev/docs/reference/scripts/failed-instances.

You can use the above automation with a playbook to return the failed integrations and then send out notification. Configure this to run as a job on all tenants.