topic Re: Getting error 404 issue does not exist in jira-create-issue in Cortex XSOAR Discussions

Getting error 404 issue does not exist in jira-create-issue

Himangi — Wed, 19 Apr 2023 06:23:15 GMT

I have created a playbook and added a automation as jira-create-issue but every time I am getting error as 404 issue does not exist.

Please help what am I missing..

Re: Getting error 404 issue does not exist in jira-create-issue

RahulVijaydev — Wed, 19 Apr 2023 18:12:48 GMT

Hi Himangi,

Could you share some context on the error? Also, please share the command(with the arguments) that are being passed.

Re: Getting error 404 issue does not exist in jira-create-issue

Himangi — Thu, 20 Apr 2023 09:24:27 GMT

I have attached one screenshot which includes command and error.
Jira is integrated in XSOAR, in a playbook there is a task to create jira ticket for which I am getting this- status code 404 issue does not exist.

Re: Getting error 404 issue does not exist in jira-create-issue

RahulVijaydev — Tue, 09 May 2023 21:17:08 GMT

Hi Himangi,

Are you able to use the command to create any tickets at all? I would suggest trying to create a test ticket with some basic parameters to validate the command. If nothing works, are you able to create a support case?