topic Problem with Slack Notifications in Cortex XSOAR Discussions

Problem with Slack Notifications

EnesOzdemir — Fri, 05 May 2023 09:57:54 GMT

Email notifications are working fine and I want to see the same notification on Slack too. On mentions in the war room, slack should send a notification to users dm. Even though I have notifications enabled for SlackV3 I am not receiving anything on slack, email is working fine though. Am I doing anything wrong?

Re: Problem with Slack Notifications

gyldz — Mon, 08 May 2023 07:57:54 GMT

Hi @EnesOzdemir,

Did you enable the below option from the integration settings?

Re: Problem with Slack Notifications

EnesOzdemir — Mon, 08 May 2023 09:14:30 GMT

Yes I have it enabled. Here is what I see in the logs btw.

send-notification started.
Message type is not in permitted options. Received: mentionNew
send-notification completed.
ended.

Re: Problem with Slack Notifications

EnesOzdemir — Mon, 08 May 2023 10:54:07 GMT

https://github.com/demisto/content/pull/26380

nvm