topic Xsoar unable to install in Client machine in Cortex XSOAR Discussions

Xsoar unable to install in Client machine

RSXDR_Monitor — Sun, 23 Jul 2023 12:34:08 GMT

Dear Team,

We are doing xsoar server installation 6.11 in Linux machine. But while running the package, we are unable to configure. We are getting many errors. Kindly help us on the same.

Thanks & Regards,

Priya M

Re: Xsoar unable to install in Client machine

MBeauchamp2 — Fri, 21 Jul 2023 14:21:13 GMT

If you're looking for Support best open a support ticket versus posting your on call number, you won't get a call from this forum.

If you post your error that you're receiving it may be that someone has seen it and can give you direction, alternatively you can refer to the Cortex XSOAR Admin Guide on installation. There are a few troubleshooting steps that may be what you're experiencing.

https://docs-cortex.paloaltonetworks.com/r/Cortex-XSOAR/6.11/Cortex-XSOAR-Administrator-Guide/Install-the-Server-for-a-Single-Server-Deployment

Re: Xsoar unable to install in Client machine

RSXDR_Monitor — Sun, 23 Jul 2023 12:34:29 GMT

Thank you

Re: Xsoar unable to install in Client machine

Mudhireddy — Sun, 23 Jul 2023 18:36:28 GMT

Here are a few tips from my side

1. install as the root user

2. present working directory /home/admin,

confirm the file location and check ./demistoserver-<ver>-<build>.sh

3. The shell script will prepare the installation files.

4. accept all terms & conditions

5. Press Enter to accept the default settings for

The HTTPS port (443)
Connecting to an elastic search database (no)

6. Type y, then press Enter to accept installation size, other parameters. and additional packages.

After performing a health check on the XSOAR installation service demo status

7. run service docker start

And verify.