topic SlackAskV2 automation in Cortex XSOAR Discussions

SlackAskV2 automation

ssarangaya — Tue, 01 Aug 2023 20:58:29 GMT

Hi all,

I'm trying out SlackAskV2 and my message is being sent to the channel successfully. I used 'Yes' and 'No' as options.

When I click the 'Yes' or 'No' buttons from the slack channel, nothing is returned to the War Room.

Now, where do I find the response so that I can use the 'Yes' or 'No' for the next task?

Re: SlackAskV2 automation

gyldz — Wed, 02 Aug 2023 09:16:48 GMT

Hi @ssarangaya ,

The answer is saved under context data. The path should be something like below:

${Ask.Answers.0}

Re: SlackAskV2 automation

ssarangaya — Thu, 03 Aug 2023 16:39:19 GMT

Hi @gyldz !

For some reason the response is not being saved at all. I have a manual task (tagged as slack-test) after the SlackAskV2 task. I put slack-test in the task field of SlackAskV2. The manual task is stuck in "Execution paused, waiting for manual input". Any ideas?