topic New Dashboard Option Missing in Cortex XSOAR Discussions

New Dashboard Option Missing

laurence64 — Sun, 27 Jun 2021 11:38:26 GMT

I am currently experiencing an issue with an XSOAR instance on version 6.1 the option to create a new dashboard is not on the Dashboards Tab in the home screen, I wonder does anybody have any idea what may have happened ?

Re: New Dashboard Option Missing

DougCouch — Mon, 28 Jun 2021 20:49:56 GMT

My first response when someone describe a potential UI anomaly I recommend that you refresh your browser window, clear the browser cache and try again. If it still isn't there it's worth taking a screenshot and submitting a support ticket.

Re: New Dashboard Option Missing

laurence64 — Tue, 29 Jun 2021 06:37:15 GMT

Hi

Thank you for your quick reply to my post, so far the troubleshooting I have done is, refresh the page, cleared the cache, tried another browser, tried accessing from a virtual machine, stopped/started the XSOAR service and even rebooted the box!

It is a community license so there is no official support that I am aware of, I am going to build a new box today and if the option is there I will compare the two installs to see where the differences are.

Cheers,