topic Re: Fetching fields in issuejson in Cortex XSOAR Discussions

Fetching fields in issuejson

Himangi — Wed, 30 Aug 2023 06:41:07 GMT

I have added a custom field in Jira. I am trying to print the information in jira by fetching through XSOAR. I am using this command {"fields":{"customfield_11503":{"value":"${incident.techniqueid}"}}}

where technique id is getting fetched in XSOAR, I can see in the input field after executing the task, but the same is not getting printed in Jira.

Can anyone please assist..

Re: Fetching fields in issuejson

chrking — Thu, 07 Sep 2023 06:16:39 GMT

Which specific XSOAR command are you using to update JIRA?

What are you seeing on the JIRA side?

Re: Fetching fields in issuejson

Himangi — Thu, 07 Sep 2023 08:08:33 GMT

I am giving the command in issuejson field in jira-edit-issue automation in XSOAR. I can see the input i.e mitre technique id getting fetched in XSOAR input field but the same is not getting printed in Jira ticket. The field in Jira is empty.

Re: Fetching fields in issuejson

jfernandes1 — Thu, 14 Sep 2023 02:39:41 GMT

Hi @Himangi, Could you try this without the "value" part. As per the documentation here

https://xsoar.pan.dev/docs/reference/integrations/jira-v2#jira-edit-issue

https://xsoar.pan.dev/docs/reference/integrations/jira-v3#jira-edit-issue

{"fields":{"customfield_11503": "${incident.techniqueid}"}}