topic Not able to export custom field in the report in Cortex XSOAR Discussions

Not able to export custom field in the report

SGupta — Thu, 05 Oct 2023 08:09:23 GMT

Hello team,

I attempted to export the values of custom SLA fields into a CSV report. When I tried to create the report through the UI, it displayed the timer values, but when I actually generated the report, it only showed the run status (running or ended). Subsequently, I also tried using the automation "ExportIncidentsToCSV" to include the custom fields in the report, but I wasn't successful in getting them to appear. I've attached all the relevant reference points for your review.

Re: Not able to export custom field in the report

SGupta — Sun, 08 Oct 2023 06:34:20 GMT

any update on this?

Re: Not able to export custom field in the report

MarcoHersbach — Sun, 16 Mar 2025 07:52:45 GMT

I have the exact same issue, (also in .PDF reports) were you able to resolve this?