Custom Integration Based on Cert Authentication Giving Error "Got status code 500 with body x509: certificate signed by unknown authority with header"

PratulSingh — Fri, 13 Oct 2023 16:37:38 GMT

Hi Team,

I have developed a custom integration on XSOAR as the integration is not supported by PA natively hence to authenticate with the API i'm using Certificate based authentication hence when i'm testing the integration it is showing me the below error.

"Got status code 500 with body x509: certificate signed by unknown authority with headers"

However i would like to highlight that the same integration on another XSOAR server works now on the XSOAR server where it is not working that is a new XSOAR server and is also highly secured i.e. the certificate of the XSOAR server is private self signed and not public certificate and also TLS inspection is also enabled this server.

Hence please let me know what could be the issue for this and how to fix it, just as a note i have already added the certificate of the API url which i have integarted to /etc/pki/tls/certs/ca-bundle.crt

Re: Custom Integration Based on Cert Authentication Giving Error "Got status code 500 with body x509: certificate signed by unknown authority wit

Ivetto — Tue, 24 Oct 2023 17:58:48 GMT

Hello Pratul,

Please follow this guide regarding how to do certificates in XSOAR as our first testing round: https://docs-cortex.paloaltonetworks.com/r/Cortex-XSOAR/6.12/Cortex-XSOAR-Administrator-Guide/HTTPS-with-a-Signed-Certificate

topic Custom Integration Based on Cert Authentication Giving Error "Got status code 500 with body x509: certificate signed by unknown authority with header" in Cortex XSOAR Discussions

Custom Integration Based on Cert Authentication Giving Error "Got status code 500 with body x509: certificate signed by unknown authority with header"

Re: Custom Integration Based on Cert Authentication Giving Error "Got status code 500 with body x509: certificate signed by unknown authority wit