How to send command (like !send-mail) between two tenants?

YilmazDincer — Wed, 13 Dec 2023 17:05:46 GMT

Hi all,I have two tenants. One of them is called A and one is called B. I have Mail integration on tenant B. How can I run "!send-mail to= example[@]example[.]com subject=Hello body=Hello body" from tenant A to tenant B? Is it done with demisto.internalHTTPRequest()?

Re: How to send command (like !send-mail) between two tenants?

yuki_sato — Fri, 05 Jan 2024 16:07:56 GMT

Hi @YilmazDincer

I am not sure what you are trying to accomplish by sending an email from tenant A to tenant B. Are you trying to create an incident in tenant B by sending an email from tenant A?
XSOAR does not have a built-in mailbox for inbound emails, only an outbound email address for environments that might not have any mail integration setup.
demisto.internalHTTPRequest() is Get and Post requests for supported XSOAR URL so I wouldn't think that will work since there is no URL for email.

If your goal is to create an incident in tenant B triggered by an email sent from tenant A, I would suggest to create an independent email instance in tenant B and send an email from tenant A to the instance email address in tenant B.

topic How to send command (like !send-mail) between two tenants? in Cortex XSOAR Discussions

How to send command (like !send-mail) between two tenants?

Re: How to send command (like !send-mail) between two tenants?