topic Re: XSOAR CreateEmailHtmlBody Error in Cortex XSOAR Discussions

XSOAR CreateEmailHtmlBody Error

CodyReavis — Thu, 01 Feb 2024 00:47:52 GMT

I am attempting to create an email from an HTML template but am receiving an error stating "Item not found (8) on list..." followed my the HTML contents of my saved list. I am sure it is looking for the key attribute that is required for the script, however I am not sure what it is asking for.

Based on docs, the key argument is the "The context key to store the HTML body". I did some searches but am still confused on what it is needing to successfully execute.

Re: XSOAR CreateEmailHtmlBody Error

RahulVijaydev — Thu, 01 Feb 2024 17:59:28 GMT

@CodyReavis Is it possible that the HTML template has a context key variable in ${} notation and the key is not present in the context? Please upload some screenshots if possible.

Thanks,

Rahul Vijaydev

Re: XSOAR CreateEmailHtmlBody Error

CodyReavis — Thu, 01 Feb 2024 18:03:43 GMT

Absolutely, so here is the variables set

The listTemplate is taken directly from XSOAR while the incident.details is taken from and ID I set in the HTML.

Here is the output of the error:

To me, that is signifying that it cannot find the key, but I am still unsure what that context key is based on the docs I have read here:
https://xsoar.pan.dev/docs/reference/scripts/create-email-html-body

Re: XSOAR CreateEmailHtmlBody Error

RahulVijaydev — Fri, 02 Feb 2024 22:00:30 GMT

I see the problem. The list template should be the name of the list only and not part of the ${} notation. for ex. !CreateEmailHTMLBody listTemplate=DefenseStormAlertTemplate ...