XSOAR - EmailAskUserResponse

tcs_prasoon — Thu, 15 Feb 2024 06:49:51 GMT

Hi I am new to XSOAR. I am trying to configure sending email to user and capturing their response via email. I used the script named ‘EmailAskUser’ to send email and then I am trying to capture the response using ‘EmailAskUserResponse’. However, it says item not found.

The ‘responsentryid’ is mentioned of Task EmailAskUser.

Share suggestions if anyone had implemented similar use case

Re: XSOAR - EmailAskUserResponse

albmartinez — Thu, 15 Feb 2024 20:36:45 GMT

HI Tcs_prasoon,

You can also try using a "Data Collection" task instead of a standard task.

Just make sure you select "Ask by Email" in the task details.

Here you will be able to send a message or ask a question and use the response as inputs to another task.

topic XSOAR - EmailAskUserResponse in Cortex XSOAR Discussions

XSOAR - EmailAskUserResponse

Re: XSOAR - EmailAskUserResponse