https://live.paloaltonetworks.com/t5/cortex-xsoar-discussions/data-entry-data-collection-issue-after-xsoar-8-5-update/m-p/578334#M3102 <P>After the XSOAR 8.5 update, our playbook data collection tasks are having data entry issues via the keyboard.&nbsp; The user can enter the first character, but each successive characters needs to be "double-striked" (hit twice) to be recognized.&nbsp; This is across the board in all playbooks.&nbsp; Are other having this issue with XSOAR 8.5 SaaS ?</P> Mon, 26 Feb 2024 12:44:56 GMT DBruce 2024-02-26T12:44:56Z https://live.paloaltonetworks.com/t5/cortex-xsoar-discussions/data-entry-data-collection-issue-after-xsoar-8-5-update/m-p/578334#M3102 <P>After the XSOAR 8.5 update, our playbook data collection tasks are having data entry issues via the keyboard.&nbsp; The user can enter the first character, but each successive characters needs to be "double-striked" (hit twice) to be recognized.&nbsp; This is across the board in all playbooks.&nbsp; Are other having this issue with XSOAR 8.5 SaaS ?</P> Mon, 26 Feb 2024 12:44:56 GMT https://live.paloaltonetworks.com/t5/cortex-xsoar-discussions/data-entry-data-collection-issue-after-xsoar-8-5-update/m-p/578334#M3102 DBruce 2024-02-26T12:44:56Z https://live.paloaltonetworks.com/t5/cortex-xsoar-discussions/data-entry-data-collection-issue-after-xsoar-8-5-update/m-p/578381#M3104 <P>Hi,&nbsp;</P> <P>&nbsp;</P> <P>There is an internal JIRA ticket related to this issue where multiple customers are facing a similar issue! Product is aware and working on a resolution.&nbsp;</P> <P>&nbsp;</P> <P>Thank you for your patience!</P> Mon, 26 Feb 2024 19:42:10 GMT https://live.paloaltonetworks.com/t5/cortex-xsoar-discussions/data-entry-data-collection-issue-after-xsoar-8-5-update/m-p/578381#M3104 jqamruddin 2024-02-26T19:42:10Z