topic Re: XSOAR Integration with Cortex XDR in Cortex XSOAR Discussions

XSOAR Integration with Cortex XDR

Negar_Hajighasemi — Mon, 04 Mar 2024 10:08:59 GMT

Hello,

we're trying to integrate Cortex XDR to our XSOAR, we already have the "Palo Alto Networks Cortex XDR - Investigation and Response" instance and we set the Starred incidents fetch window and the First fetch timestamp to 30 days (we even try to do 7 days) but the problem is that on Cortex XDR, there are some incidents from even 30 or more days ago, unfortunatly on the XSOAR only 2 incidents are fetched, one from today and the other one from 7 days ago.

Somebody has encountered the same problem?
Thank you so much

Best regards

Re: XSOAR Integration with Cortex XDR

jqamruddin — Tue, 19 Mar 2024 14:56:44 GMT

Hi,

Can you post a screenshot of your integration settings?

Are you trying to fetch incidents longer than 30 days?

Thank you!

Re: XSOAR Integration with Cortex XDR

Negar_Hajighasemi — Mon, 25 Mar 2024 14:25:27 GMT

Hi.

Thank you very much for your consideration.

Now it works perfectly.