topic Marketplace Content Not Available in Cortex XSOAR Discussions

Marketplace Content Not Available

MMagdic — Thu, 28 Mar 2024 06:10:09 GMT

Recently I was trying to install Oletools pack and got an error:
Could not install pack: Get "https://marketplace.xsoar.paloaltonetworks.com/content/packs/Oletools/1.0.5/Oletools.zip": x509: certificate signed by unknown authority

Trying other packs, same error.

I never changed or updated default PA certificate.

Re: Marketplace Content Not Available

oromeromoya — Tue, 09 Apr 2024 21:45:26 GMT

Hi @mmagdic

Thanks for reaching out to us about this topic. Can you please check if you recently started using a proxy to access from XSOAR to external URLs?

Re: Marketplace Content Not Available

MMagdic — Wed, 10 Apr 2024 05:46:34 GMT

Yes, I am using proxy and the cert is imported into the chain, but still the same. Is there something else that I need to do, and how you would approach this issue?

Re: Marketplace Content Not Available

oromeromoya — Tue, 16 Apr 2024 05:33:52 GMT

Please follow these guides regarding how to do certificates in XSOAR:

X6:

https://docs-cortex.paloaltonetworks.com/r/Cortex-XSOAR/6.12/Cortex-XSOAR-Administrator-Guide/HTTPS-with-a-Signed-Certificate

X8:

https://docs-cortex.paloaltonetworks.com/r/Beta/Cortex-XSOAR/Cortex-XSOAR-8-On-Prem-Administrator-Guide-Beta/HTTPS-with-a-Signed-Certificate

https://xsoar.pan.dev/docs/reference/articles/trust-custom-certificates

Also, a temporary workaround should be creating a proxy exception for accessing XSOAR.