Assign incident to new owner

RahulVats — Wed, 27 Mar 2024 17:35:46 GMT

I want to assign incident to new owner in xsoar , how to reassign tasks(pending as well as completed) automatically to the new owner

Re: Assign incident to new owner

bwebb — Mon, 01 Apr 2024 18:05:26 GMT

Hi @RahulVats -

To accomplish this, you could use an Incident Field Trigger Script assigned to the incident's Owner field. Your assigned script could then use the taskAssign automation to update tasks as needed.

topic Assign incident to new owner in Cortex XSOAR Discussions

Assign incident to new owner

Re: Assign incident to new owner