topic Cortex XDR multi-tenancy on XSOAR in Cortex XSOAR Discussions

Cortex XDR multi-tenancy on XSOAR

Negar_Hajighasemi — Wed, 27 Mar 2024 13:32:36 GMT

Hello there,

I am going to have cortex XDR multi-tenancy on one XSOAR. however I cant switch between cortex XDRs on XSOAR. I would be grateful if you could help me in this field. And another problem is that, the configuration of Cortex XDR-IOC, I took an error of unauthorized access, user doesnt have the required license type to run this API. what should I do for this problem,too?

Thank you in advance

Re: Cortex XDR multi-tenancy on XSOAR

BharathwajTiruputkuzhi — Thu, 04 Apr 2024 16:40:52 GMT

Hey there! It looks like this might be better helped by your customer success team. If you have an engineer, you can reach out to them or open a support ticket with us to sort this out.

Re: Cortex XDR multi-tenancy on XSOAR

Negar_Hajighasemi — Fri, 05 Apr 2024 09:48:50 GMT

about the configs, as for as I know, the version of our XSOAR is not compatible with the version of cortex XDR of our customer .

anyway thank you very much for your consideration .