topic Issue in health check playbook under system diagnostics and health check content pack in Cortex XSOAR Discussions

Issue in health check playbook under system diagnostics and health check content pack

Himangi — Mon, 27 May 2024 13:01:03 GMT

I have installed system diagnostics and health check content pack from marketplace(using xsoar version 6.12). I have followed the steps given in this article: https://xsoar.pan.dev/docs/reference/packs/system-diagnostics-and-health-check

The pack has a playbook "Health Check", I am executing that playbook by creating a manual incident. I am getting error in Health Check Container status, large investigation and large inputs and outputs tasks, due to which the playbook is stuck. Attaching the screenshots of same. Can anyone please assist on this.

Re: Issue in health check playbook under system diagnostics and health check content pack

jfernandes1 — Tue, 28 May 2024 03:21:52 GMT

Hi @Himangi, Looks like some content has been deprecated without a replacement. You'll need raise a support ticket to get the content team to push an update.

As a temporary fix, could you try downgrading the pack to maybe - 2.0.11 - R5170573 (03/05/2023). This older content should still work.

Re: Issue in health check playbook under system diagnostics and health check content pack

Himangi — Tue, 28 May 2024 14:52:34 GMT

Hi @jfernandes1

I tried downgrading the pack, it is still the same.
Previously I raised a case with vendor regarding the same issue, they suggested me to reach out to the live community since the pack is created by community.

Regards,

Himangi