https://live.paloaltonetworks.com/t5/cortex-xsoar-discussions/how-do-i-change-my-2nd-factor-authentication-method-for-xsoar/m-p/588826#M3370 <P>Hi, XSOAR v6/v8 does not have a built-in MFA feature. I think you're using a SAML-based SSO setup(v8) or an integration(v6).</P> <P>For both, the auth flow comes from your identity provider and the MFA validation happens there and your validated session ends on XSOAR. So, in summary, you can't fix it on XSOAR.</P> <P>I suggest consulting with your IT/Identity management team about how to reset your MFA enrollment on your provider.</P> Wed, 05 Jun 2024 10:47:35 GMT ctopay 2024-06-05T10:47:35Z https://live.paloaltonetworks.com/t5/cortex-xsoar-discussions/how-do-i-change-my-2nd-factor-authentication-method-for-xsoar/m-p/577187#M3067 <P>When setting up my account, I must have quickly clicked through my 2nd factor options and now I'm stuck using email for my 2nd factor. I'd like to switch to using an app such as Google Authenticator. How can I change it?</P> Tue, 13 Feb 2024 20:58:40 GMT https://live.paloaltonetworks.com/t5/cortex-xsoar-discussions/how-do-i-change-my-2nd-factor-authentication-method-for-xsoar/m-p/577187#M3067 J.Rim757237 2024-02-13T20:58:40Z https://live.paloaltonetworks.com/t5/cortex-xsoar-discussions/how-do-i-change-my-2nd-factor-authentication-method-for-xsoar/m-p/588826#M3370 <P>Hi, XSOAR v6/v8 does not have a built-in MFA feature. I think you're using a SAML-based SSO setup(v8) or an integration(v6).</P> <P>For both, the auth flow comes from your identity provider and the MFA validation happens there and your validated session ends on XSOAR. So, in summary, you can't fix it on XSOAR.</P> <P>I suggest consulting with your IT/Identity management team about how to reset your MFA enrollment on your provider.</P> Wed, 05 Jun 2024 10:47:35 GMT https://live.paloaltonetworks.com/t5/cortex-xsoar-discussions/how-do-i-change-my-2nd-factor-authentication-method-for-xsoar/m-p/588826#M3370 ctopay 2024-06-05T10:47:35Z