topic XSOAR Technical query on HA cluster & license. in Cortex XSOAR Discussions

XSOAR Technical query on HA cluster & license.

assubramania — Wed, 17 Jul 2024 03:54:14 GMT

Hi Team,

The standard customer having some other technical query.

Below are the details:

When installing cluster from the textual UI, it made me choose the region (default US). How do I change the region AFTER cluster installation completed?
How do I know which region does my XSOAR license associate to?

Please assist.

Re: XSOAR Technical query on HA cluster & license.

Ivetto — Thu, 05 Jun 2025 20:48:12 GMT

1. Once the installation has completed the region cannot be changed. If you wish to do so I would recommend reaching out to your Account team to see what options you have available.

2. I would assume your license is linked to the region in which the tenant was deployed, but please double check with the Account team as stated before.