topic Re: Cortex XSOAR V8.7 Back Up in Cortex XSOAR Discussions

Cortex XSOAR V8.7 Back Up

T.SOARSupport — Fri, 23 Aug 2024 09:19:36 GMT

I'm unable to find any backup options for the cloud-based Cortex XSOAR V8.7 platform. Could you please provide any guidelines or resources on how to create a backup? My license is going to expire soon, so I need to ensure I have a proper backup in place.

#backup

Re: Cortex XSOAR V8.7 Back Up

johestephan — Fri, 23 Aug 2024 09:37:05 GMT

Hey there,

Afaik there is no backup option, if you need your data I guess it would be best to contact support and check you data archiving options with them.

Re: Cortex XSOAR V8.7 Back Up

T.SOARSupport — Fri, 23 Aug 2024 09:44:42 GMT

Thank you got it ...cheers

Re: Cortex XSOAR V8.7 Back Up

T.SOARSupport — Fri, 23 Aug 2024 09:49:14 GMT

second is if license expired will data lost @johestephan ?

Re: Cortex XSOAR V8.7 Back Up

johestephan — Fri, 23 Aug 2024 10:36:35 GMT

I believe there is a grace period for some days, but ultimately yes .. best to also ask support for details, or check you contract maybe