https://live.paloaltonetworks.com/t5/cortex-xsoar-discussions/bot-xsoar-in-slack-gt-bad-performance/m-p/599697#M3678 <P>Hi, have you checked the arguments in the config and tested the bot?<BR />&gt;&nbsp;<A href="https://xsoar.pan.dev/docs/reference/integrations/slack-v3#commands" target="_blank">https://xsoar.pan.dev/docs/reference/integrations/slack-v3#commands</A></P> <P>&gt;&nbsp;<A href="https://xsoar.pan.dev/docs/reference/integrations/slack-v3#send-notification" target="_blank">https://xsoar.pan.dev/docs/reference/integrations/slack-v3#send-notification</A></P> <P>&nbsp;</P> Mon, 07 Oct 2024 12:26:31 GMT ctopay 2024-10-07T12:26:31Z https://live.paloaltonetworks.com/t5/cortex-xsoar-discussions/bot-xsoar-in-slack-gt-bad-performance/m-p/599576#M3670 <P>&nbsp;</P> <P>Hi everyone! I have a question about the XSOAR Bot in Slack. If you send anything to the bot, it responds with a message like this:</P> <P>&nbsp;</P> <DIV class="dark bg-gray-950 contain-inline-size rounded-md border-[0.5px] border-token-border-medium relative"> <DIV class="flex items-center text-token-text-secondary bg-token-main-surface-secondary px-4 py-2 text-xs font-sans justify-between rounded-t-md h-9">&nbsp;</DIV> </DIV> <P><LI-WRAPPER></LI-WRAPPER></P> <PRE class="!overflow-visible">I'm sorry, I did not understand. I can understand the following commands: <SPAN class="hljs-deletion">- list incidents [page x]</SPAN> <SPAN class="hljs-deletion">- list my incidents [page x]</SPAN> <SPAN class="hljs-deletion">- list my tasks</SPAN> <SPAN class="hljs-deletion">- list closed incidents</SPAN> <SPAN class="hljs-deletion">- new incident [details]</SPAN> <SPAN class="hljs-deletion">- mirror incident-id</SPAN></PRE> <P>The problem is that sometimes when you send a message, like a "." or anything else, it doesn't respond. However, the bot does work because I still receive messages from XSOAR. Do you know if this issue is related to the Slack integration or if it’s a problem with the XSOAR server?&nbsp;</P> Fri, 04 Oct 2024 20:09:21 GMT https://live.paloaltonetworks.com/t5/cortex-xsoar-discussions/bot-xsoar-in-slack-gt-bad-performance/m-p/599576#M3670 S.Fernandez413037 2024-10-04T20:09:21Z https://live.paloaltonetworks.com/t5/cortex-xsoar-discussions/bot-xsoar-in-slack-gt-bad-performance/m-p/599697#M3678 <P>Hi, have you checked the arguments in the config and tested the bot?<BR />&gt;&nbsp;<A href="https://xsoar.pan.dev/docs/reference/integrations/slack-v3#commands" target="_blank">https://xsoar.pan.dev/docs/reference/integrations/slack-v3#commands</A></P> <P>&gt;&nbsp;<A href="https://xsoar.pan.dev/docs/reference/integrations/slack-v3#send-notification" target="_blank">https://xsoar.pan.dev/docs/reference/integrations/slack-v3#send-notification</A></P> <P>&nbsp;</P> Mon, 07 Oct 2024 12:26:31 GMT https://live.paloaltonetworks.com/t5/cortex-xsoar-discussions/bot-xsoar-in-slack-gt-bad-performance/m-p/599697#M3678 ctopay 2024-10-07T12:26:31Z