https://live.paloaltonetworks.com/t5/cortex-xsoar-discussions/slackaskv2-response-stuck/m-p/600519#M3702 <P>I have seen this behavior if you are using the same Slack bot and token in both Dev and Prod. Slack does not know which environment to send the respond, so it becomes 50:50 to send it to the right environment.&nbsp;</P> Mon, 14 Oct 2024 15:05:43 GMT yuki_sato 2024-10-14T15:05:43Z https://live.paloaltonetworks.com/t5/cortex-xsoar-discussions/slackaskv2-response-stuck/m-p/595706#M3570 <P>Hi All,</P> <P>Yesterday I dont know why slackaskv2 suddenly gave me error because of block key format. I fixed it but slack send message to channel using button and when user click on button no response come back. Idk whats wrong with this annoying stuff. Any useful suggestion pls</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="TSOARSupport_0-1724385873638.png" style="width: 400px;"><img src="https://live.paloaltonetworks.com/t5/image/serverpage/image-id/61677iE6691B07B768A753/image-size/medium/is-moderation-mode/true?v=v2&amp;px=400" role="button" title="TSOARSupport_0-1724385873638.png" alt="TSOARSupport_0-1724385873638.png" /></span></P> <P>&nbsp;<LI-PRODUCT title="Cortex XSOAR" id="Cortex_XSOAR"></LI-PRODUCT>&nbsp;</P> <P>&nbsp;</P> Fri, 23 Aug 2024 04:04:45 GMT https://live.paloaltonetworks.com/t5/cortex-xsoar-discussions/slackaskv2-response-stuck/m-p/595706#M3570 T.SOARSupport 2024-08-23T04:04:45Z https://live.paloaltonetworks.com/t5/cortex-xsoar-discussions/slackaskv2-response-stuck/m-p/600519#M3702 <P>I have seen this behavior if you are using the same Slack bot and token in both Dev and Prod. Slack does not know which environment to send the respond, so it becomes 50:50 to send it to the right environment.&nbsp;</P> Mon, 14 Oct 2024 15:05:43 GMT https://live.paloaltonetworks.com/t5/cortex-xsoar-discussions/slackaskv2-response-stuck/m-p/600519#M3702 yuki_sato 2024-10-14T15:05:43Z